Registered Manager: Donaveen Brown
Provider Name: Solcare Sunnyside Limited
Care home beds: 13
Sunnyside is a well-established residential home located within a short walking distance of Chard town centre, Somerset, and is only a few minutes drive from the A303, A358 and A30. This charming home has an elegant layout offering a safe, friendly and relaxed environment for residents to enjoy and preserves many of its original features and charisma.
The grounds are fully wheelchair accessible and provide ample parking for visitors. The rear of the home is where residents can enjoy a peaceful and private garden complete with a large fish pond housing a variety of colourful fish. During the warm season, the home promotes outdoor activities, so that the residents can benefit from the more suitable weather. The attractive shrubbery and the homes own herb garden provide a delighful backdrop to pass the time.
Sunnyside has thirteen private rooms, all designed for single occupancy, the majority of which are ensuite. The tastefully furnished rooms are purposely built to be light and spacious without compromising the warmth and comfort one would come to expect of their own home.
Each room is equipped with a smoke detector which forms part of the robust fire prevention systems employed by the home. TV points are also available in each room and residents are free to install their own phone line via BT. Residents are also welcome to bring their own furniture to help them feel more at home.
At Sunnyside, residents can enjoy an active lifestyle and are encouraged to pursue personal interests and pastimes. The home engages a weekly activities program, which is available to view in the main lobby, helping to provide stimulating and pleasant surroundings.
In an effort to help residents maintain connection with the local community, the home provides the venue for various social festvities such as the Summer BBQ, Christmas Carol Service, School Choirs, Bake Sales and visits from the Donkey Sanctuary amongst others.
- Full compliance with essential standards of quality and safety set out by the CQC
- 5 Star Rating for Food Safety & Management
Sunnyside’s main objective is for our servicer users to continue to live their lives as independently as possible and be treated with the dignity, respect and compassion to their individual needs and capacities. The home prides itself on providing complete peace of mind when it comes to care, comfort and happiness.
Our residents are promoted to remain as independent as possible with the knowledge that help and assistance is on hand when needed. When it comes to planning service user’s care, the home has a person centered approach to care planning whereby each and every resident is directly involved in, recognising their individual needs and rights to privacy, respect, fulfilment, dignity and choice.
Having been an established care home for a number of years, Sunnyside is supported by the two local surgeries, GPs, District Nurses and other outside organisations who are able to give us the extra resources, helping the home to maintain excellent standards of care when the need arises.
People are at the heart of our vision. We aim to be recognised and respected in the community as a caring and responsive home that puts service and quality at the heart of its business.
Our mission is to meet the needs of our clients by making a positive difference in their lives by providing high standards of personal care with quality accommodation and support services.
We want to carry on with the care and provide support and services to all the residents, their families and friends. Integration within the local community is important. Residents would be encouraged to participate in activities and events in the home.
Sunnyside and the highly qualified and dedicated carers it employs aim to provide an environment that the residents can continue to be as independent as possible yet provide support when needed to sustain a full and rich life.
This incorporates all aspects of residency from accommodation and meals to personal care needs. It can involve anything from help with the most basic everyday tasks such as getting up or going to bed, to washing, eating, dressing, using the toilet or taking medication.
When a new resident joins us, an individual care plan specific to that service user is formulated with the resident at the very centre of each and every aspect of their care, nothing their own personal preferences. This ensures every person has a say on the care they receive and the activities they participate in. To help us improve our residential care further, the home has a robust quality assurance policy to encourage regular feedback from residents and relatives so that we may continually review our practices.
Our residential home also provides security, companionship and the feeling of being part of a community, all of which are key to the quality of life.
Sunnyside has a total of 13 rooms, all of which are tastefully decorated. Your room is your own private space and we’d love you to make it as homely and comfortable as possible. So why not bring your treasured personal mementos and furniture with you to give it that familiar feeling.
Whatever your preference you’ll find all the rooms to your satisfaction and some come with private ensuite facilities to ensure your complete privacy.
If you like keeping up with the latest news we will be happy to purchase your choice of daily newspaper, and you can of course have your own TV to watch in your room whenever you want. Keeping in contact with friends and relatives from the comfort of your room couldn’t be easier too as we will happily install your own private phone line, if required (chargeable at standard BT rates).
Over time your care needs will become more demanding and you may begin to wonder how to make your life simpler and more enjoyable. But progressing to a care home needn’t be unnerving –Sunnyside aim to make the experience a smooth and pleasant experience whilst safeguarding the resident’s self-respect and sense of dignity at all times.
Moving to a care home isn’t always the easiest of choices but at Sunnyside, the home is regarded as the resident’s home and with the friendly and responsible staff delivering the finest possible care, you’ll soon appreciate you’ve made the correct decision.
We appreciate that sometimes new residents may be concerned about losing their freedom when they move into the home. However, at Sunnyside the main ethos is to support our residents in remaining as independent as possible. Whether you prefer to relax in the privacy of your own bedroom, converse with fellow residents over a drink or simply unwind and appreciate the view of the gardens, the choice is yours.
Actvites and entertainment play an important role in the home and the home employs a weekly actvities program which includes such actvities as arts and crars, scrabble, quizzes, sing-alongs to cake decorating, gentle keep-fit exercises (flexercise), bingo and day trips to name but just a few. Family members and friends are more than welcome to take part too!
We understand how essential the food we serve is tasty and nutritious. It’s important to us that the residents are kept happy and comfortable, and as such, our catering staff are more than happy to prepare meals and beverages whenever the residents wish and at anytime of the day.
Our residents enjoy home-cooked and freshly prepared meals each day using locally sourced ingredients where available. The homes clinical nutritionist and catering staff work together to ensure that the meals prepared are both balanced and healthy without compromising on taste. Family and friends of residents are more than welcome to join us at mealtimes should they wish to.
The homes chefs and dietician have taken great pride in designing a varied menu that caters towards both conventional and alternative tastes and will always strive to fulfil a specific request. Quality assurance surveys from both current residents and their families consistently show highly positive feedback about the quality and choice of meals provided by the home.
In addition, the residents can rest assured that every care has been taken to prepare each meal in a safe and hygienic macer, as illustrated by a “5 Star – Excellent Performance, very high standards of compliance with food safety legislation” food hygiene rating awarded to us by Somerset District County Council on behalf of the Foods Standards Agency.
Service users are given every opportunity and the encouragement to follow hobbies and share an interest in new ones. The home offers a wide range of activities designed to encourage residents to keep mobile and most importantly an interest in life. Activities are organised by staff or outside professionals, including various games i.e. draughts, bingo, cards, quizzes, exercise activities i.e. ball games, exercise classes, pamper sessions i.e. manicures, hairdressing, make up sessions, facials, staff one to one chats with service users, reading, going for walks, painting, film afternoons, puzzles, music & sing-a-longs, tea in the garden and in-house entertainment.
All outings are geared to the service user’s needs and capabilities, therefore only a limited number of service users may be able to go out at any one time. The types of outings arranged may include a drive around the countryside or seaside, visit to the local garden centre, visit to a pantomime or play, or even a coffee morning in town.
We also have musician that visits the home twice yearly putting on a show. At the rear of building there is a courtyard with a central pond feature, chicken coop, flower beds and a herb garden which are maintained by residents & staff. We also have a Christmas party, summer barbeque and other events.
Sunnyside makes every effort to enable service users to attend religious services. A regular multi- denomination service is held at the home and offers holy communion if required. Service users can acend any service of their choice outside the home and transport can often be arranged for this. Arrangements can also be made for all faiths to have pastoral visits within the home or to amend services outside.
Sunnyside is blessed to have a dedicated, affectionate and hardworking staffing team at its disposal, the majority of which have been in service at the home for a number of years which only goes to strengthen the continuity of care.
Sunnyside provides all the services one expects to find in a quality home with staff that take pride in its reputation. They are all covered by a code of professional conduct, and are friendly, loyal and commiced to the care of their service users.
Upon successful employment, all new members of staff are required to complete their care certificate and undergo mandatory training on all essential care principles, fire safety, food hygiene, medication training, moving and handling, safeguarding adults, dementia and health and safety to name but just a few, and are subject to regular and consistent renewal to ensure staff knowledge remains current and up-to-date.
Those staff who do not hold a minimum of a NVQ level 2 (or QCF level 3 as it has now come to be called) will be put forward for this qualification using local training centres and encouraged to further this qualification to level 3 and 4 when time allows.
The nature of the staff employed by Sunnyside means that each employee forms a personal bond with each of the residents that allows them to deliver care even for the most of private of needs whilst preserving the dignity and respect of the service user.
All staff have an enhanced DBS (Disclosure and Barring Service – Previously known as a CRB check) check performed on them, and all new staff will be checked against the ISA Adult First (ISA Vulnerable Adults Barred list) and previous employment references will be sought before they are allowed to commence work at Sunnyside.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014â
This comprehensive inspection took place on 10 October 2017 and was unannounced. It was carried out by one adult social care inspector.
Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they planned to make. We looked at the information in the PIR and also looked at other information we held about the service before the inspection visit. At the last inspection in August 2015 we did not identify any concerns with the care provided to people.
During this inspection we spoke with eight people who lived at the home, one visitor, three members of staff and the registered manager. Before the inspection we received feedback from one health and social care professional. Throughout the day we observed care practices in communal areas and saw lunch being served in the dining room.
We looked at a number of records relating to individual care and the running of the home. These included four care plans, medication records, two staff personal files and records relating to the quality monitoring in the home.
Last updated 04:13:28 21st Feb 2018 - Update Now
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