Registered Manager: Mrs Norma Smith
Provider Name: Abbeyfield Society (The)
Care home beds: 43
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
We inspected the service on 8 December 2015. This was an unannounced inspection. The inspection team consisted of one inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Prior to our inspection we reviewed information we held about the service. This included previous inspection reports, information received and statutory notifications. A notification is information about important events which the provider is required to send us by law. We contacted commissioners (who fund the care for some people) of the service and asked them for their views.
During the visit we spoke with seven people who used the service, four relatives, two members of care staff, the cook and the registered manager. We observed care and support in communal areas. We looked at the care records of three people who used the service, the medicine administration for 10 people and staff training records, as well as a range of records relating to the running of the service including audits carried out by the registered manager and provider.
We used the Short Observational Framework for Inspection (SOFI) in Kenyan Lodge. SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
Last updated 09:51:13 12th Dec 2017 - Update Now
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