Registered Manager: Matilda Howarth
Provider Name: T. How Homely Limited
Understanding your home care options can be a bewildering process. Domiciliary care from TH Homely is a one-to-one care service for anybody who wishes to remain in their own home, whether they require minimal support through to complex care-led support. We provide a direct alternative to residential care, our highly trained carers support our Service Users to remain at home whilst receiving the highest quality of care in the comfort of their own homes.
We provide an efficient and friendly service to promote independence and quality of life of our Service Users, making sure that our Service Users are at the centre of everything we do.
High quality, thoroughly trained staff are the backbone of our company. All our care staff undertake intensive five day induction course as well as our ongoing training programme, to ensures our staff are continuously updated through a range of courses, including those specific to the needs of individual Service Users.
We support a range of Service User groups including;
- Older People
- Adults/Children with sensory loss
- People with physical disabilities
- People with learning difficulties
- People with dementia
- People with mental health issues
- Personal Care
- Direct Work with Children with challenging behaviour
- Adults/Children who are terminally ill
- Adults/Children recovering from illness
- Live in care
- 24 hour care
- Pop in calls
- Holiday care
- Appointment support
Our Adults Services
- Personal Hygiene
- Meal Preparation
- Domestic Chores
- Learning Difficulties (Autistic Spectrum Disorder, challenging behaviour
- Airway management (Tracheostomy, suctioning, ventilation O2)
- Neurological Diseases (MS, Huntington’s, epilepsy)
- Care at home
- Social group living
Our Direct Payment Services
As a result of a huge increase in individuals receiving direct payments, we extend our specialist support to assist with all elements of providing your own care.
All you need to do is to contact us via phone, email or fill in our contact form available on our website. Once we receive your request, a member of staff will contact you directly and use their expertise to advice and guide you to make the entire process easier for you.
Once your personal account manager has been introduced, we will work with you to decide on different variables that suit you. This will be options on the frequency of you payroll, weekly or monthly. What date or day you would like to pay your staff on. How you would like your staff holidays to be managed and also pension schemes.
We appreciate this may seem overwhelming to begin with, but our advisers will make sure they break it down to a much more understandable format for you to digest
Our Children Services
We aim to provide a package of care that supports the health, developmental, social and spiritual needs of the child and aim to support that child in reaching their full potential. We place the child at the centre of the care, which is delivered in a way that suits the family and the child.
We care for children with:-
- Complex health problems including:
- ventilator support, tracheostomy care and respiratory management
- Gastrostomy and nasal- gastric feeding and stoma care
- Acquired brain injury
- Cancer or palliative care
- Cerebral palsy
- Life limiting and life threatening conditions
TH Homely Care Services are available any time, anywhere to support you or your loved ones.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on the 11 May 2017. It was an announced inspection. We told the provider two days before our visit that we would be coming. We did this because the registered manager is sometimes out of the office supporting staff or visiting people who use the service. We needed to be sure that someone would be in. This inspection was carried out by one inspector.
We spoke with five people, one relative, five care staff, the office administrator and the registered manager. We looked at four peopleâs care records, three staff files and medicine administration records. We also looked at a range of records relating to the management of the service. The methods we used to gather information included pathway tracking, which is capturing the experiences of a sample of people by following a personâs route through the service and getting their views on their care.
Before the inspection the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give us key information about the service, what the service does well and improvements they plan to make. We reviewed the completed PIR and notifications we had received. A notification is information about important events which the provider is required to tell us about in law.
Last updated 09:28:55 17th Jan 2018 - Update Now
To view the latest inspection report compiled by the CQC please click here »