142a Queen Street
Humberside HU19 2JT
Telephone: (01964) 615707
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection was carried out on 12 November and was unannounced. The inspection team consisted of one Adult Social Care (ACS) inspector.
Before this inspection we reviewed the information we held about the service, such as notifications we had received from the registered provider and information we had received from the local authorities that commission a service from the home. We also contacted the local authority safeguarding adults and quality monitoring teams to enquire about any recent involvement they had with the home.
The provider was not asked to submit a Provider Information Return (PIR) prior to the inspection, as this was not a planned inspection. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
During the inspection we spoke with three visiting relatives, three members of staff, and the registered manager. We spent time observing the interaction between people who lived at the home, relatives and staff.
We looked at all areas of the home, including bedrooms (with peopleâs permission) and office accommodation. We also spent time looking at records, which included the care records for three people, handover records, the incident / accident book, supervision and training records of three members of staff, staff rotas, and quality assurance audits and action plans.
Last updated 12:10:57 19th Feb 2018 - Update Now
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