The Coach House Residential Home

Carla Beck Lane
North Yorkshire BD23 3BU

Telephone: (01756) 798097

Provider Name: Coach House (Carleton-In-Craven) Limited
Care home beds: 14

Care Types: Care HomeDementiaLearning disability/autismOlder PeopleSensory Impairment

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Last updated 22 January 2015

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This unannounced inspection was carried out on 8 December 2014. The inspection team consisted of a lead inspector and an Expert by Experience, who had personal experience of older people’s care services and particularly people who are living with dementia.

During the visit, we spoke with twelve people living at the home, two relatives, two care staff, one visiting health professional, the registered provider and the administrator.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

We observed care and support in communal areas and also looked at some people’s bedrooms.

We reviewed a range of records about people’s care and how the home was managed. This included the care plans for four people, monitoring records for food and fluid, daily records for five people, district nursing notes for four people, three staff files, twelve people’s medication records and the quality assurance audits that the home had completed.

Before the inspection we reviewed all of the information we held about the provider. We also contacted commissioners of the service and Healthwatch to obtain their views about the care provided in the home. Healthwatch is an independent consumer champion that gathers and represents the views of the public about health and social care services in England.

We asked the provider to complete a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We visited the service before the PIR was due to be returned to us. However, we took this into account when we made the judgements in this report.

Last updated 08:24:47 26th Feb 2017 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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