The Cottage Nursing Home Limited

The Cottage Nursing Home Limited

The Cottage
80 High Street, Irchester
Wellingborough
Northamptonshire NN29 7AB

Telephone: (01933) 355111
Website: www.thecottagenh.com

Registered Manager: Felicity Bucknall-Hart
Provider Name: The Cottage Nursing Home Limited
Care home beds: 53

Care Types: Care Home with NursingDementiaLearning disability/autismOlder PeoplePhysical DisabilitySensory Impairment


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Last updated 18 August 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 25 July 2017 and was unannounced. It was carried out by one inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Before the inspection the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. Prior to this inspection we reviewed all the information we held about the service, including data about safeguarding and statutory notifications. Statutory notifications are information about important events which the provider is required to send us by law. We spoke with the local authority to gain their feedback as to the care that people received.

During our inspection, we observed how staff interacted and engaged with people who used the service, in particular people living with dementia. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.

We spoke with eight people who used the service and observed the way in which staff interacted with them. As some people were unable to express themselves fully due to their complex needs, we also spoke with three relatives of people using the service. In addition we had discussions with eleven members of staff. These included the operational manager and manager, the clinical lead, two nurses and five care staff and the chef.

We looked at six people’s care files to see if their records were accurate and reflected their needs. Four had been transferred to the new electronic system and two were hard copies. We reviewed four staff recruitment files, staff duty rotas, training records and further records relating to the management of the service, including quality audits in order to ensure that robust quality monitoring systems were in place.

Last updated 01:57:35 16th Jan 2018 - Update Now

To view the latest inspection report compiled by the CQC please click here »


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