The Laurels Care and Nursing Home

The Laurels Care and Nursing Home

Bankside Lane
Bacup
Lancashire OL13 8GT

Telephone: (01706) 878389
Website: www.rhcl.co.uk

Registered Manager: Gerrard, Edna
Provider Name: Regency Healthcare Limited
Care home beds: 27

Care Types: Care Home with NursingDementiaMental HealthOlder PeoplePhysical Disability


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Last updated 4 March 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 31 January 2017 and was unannounced.

The inspection was carried out by one adult social care inspector.

Before the inspection we reviewed information we had received about the service since our previous visit. This included statutory notifications sent to us by the registered manager about incidents and events that had occurred at the service. A notification is information about important events which the service is required to send us by law. We also reviewed information we received from commissioners of services and other health and social care professionals who had attended regular Quality Improvement Planning (QIP) meetings, organised by the local authority with the provider.

During the inspection we spoke with six people who used the service, the registered manager, three care staff, a registered nurse, a domestic staff, three relatives and a visiting healthcare professional. We reviewed three people’s care records and other documentation relating to risk for all people. We looked at service records including three staff recruitment and induction records, staff rota’s, training and supervision records, minutes from meetings, complaints and compliments records, medication records, maintenance certificates, policies and procedures and quality assurance audits.

We observed care and support in the communal and dining room areas. We visited two people in their rooms and we looked around the premises.

Last updated 05:51:57 13th Dec 2017 - Update Now

To view the latest inspection report compiled by the CQC please click here »

Laurels
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