Registered Manager: Gerrard, Edna
Provider Name: Regency Healthcare Limited
Care home beds: 27
At The Laurels, we offer care to suit an individual’s needs, long term care for those who need daily Nursing and Residential care. We have a very proactive activity organiser to provide our residents exciting and interesting activities, taking account of residents’ interest.
The Laurels, a grade II listed building, comprises an impressive and magnificent two storey Georgian mansion set in wooded ground of approximately 4.5 acre with mezzanine level and converted basement, constructed during the mid-18th Century. It has been carefully converted and extended to form a welcoming home. The accommodation is elegant and stylish with many attractive period features including extensive moulded plasterwork. The Laurels retains much of its original character with four substantial columns to the front elevation and other ornate architectural feature such as detail carved stonework to the gutters.
The Laurels is furnished to a high standard throughout, and has been discerningly laid out providing light and spacious accommodation. It offers a choice of spacious lounge areas where residents can meet and chat, or find peace to read or play cards, meals are served in the home’s elegant dining rooms. All the bedrooms are bright and airy and attractively decorated. There are a number of twin rooms for couples or those who wish to share.
The home is set in well-maintained gardens with beautiful lawns, flower and shrub borders, and a paved courtyard area and a driveway leads to a large car park.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 31 January 2017 and was unannounced.
The inspection was carried out by one adult social care inspector.
Before the inspection we reviewed information we had received about the service since our previous visit. This included statutory notifications sent to us by the registered manager about incidents and events that had occurred at the service. A notification is information about important events which the service is required to send us by law. We also reviewed information we received from commissioners of services and other health and social care professionals who had attended regular Quality Improvement Planning (QIP) meetings, organised by the local authority with the provider.
During the inspection we spoke with six people who used the service, the registered manager, three care staff, a registered nurse, a domestic staff, three relatives and a visiting healthcare professional. We reviewed three peopleâs care records and other documentation relating to risk for all people. We looked at service records including three staff recruitment and induction records, staff rotaâs, training and supervision records, minutes from meetings, complaints and compliments records, medication records, maintenance certificates, policies and procedures and quality assurance audits.
We observed care and support in the communal and dining room areas. We visited two people in their rooms and we looked around the premises.
Last updated 05:51:57 13th Dec 2017 - Update Now
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