Merseyside CH49 4NZ
Telephone: (0151) 677 0099
Registered Manager: *
Provider Name: Bupa Care Homes (BNH) Limited
Care home beds: 59
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
We undertook this focused inspection in response to concerns about the high level of safeguarding referrals made in relation to the care provided by the home since the last comprehensive inspection in May 2017. This inspection took place on 12 July 2017 and was unannounced. The inspection team consisted of two inspectors and an inspection manager.
Before the inspection we reviewed the safeguarding concerns that had been raised since our last inspection in May 2017. We used this information to help plan the inspection.
During the inspection we spoke with the regional director, temporary manager, five people living in the home and spoke briefly to two members of the care team.
We reviewed the care records for one person living in the home. We also viewed records relating to staff training, accident and incident management and safeguarding referrals as well as other records relating to the monitoring and governance of the service.
Last updated 05:37:56 16th Feb 2018 - Update Now
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