The Maple Care Home

The Maple Care Home

Dover Road
Stockton-on-Tees
Cleveland TS19 0JS

Telephone: (01642) 733580
Website: www.knightscare.co.uk

Registered Manager: Jackie Rudd
Provider Name: Knights Care (2) Limited
Care home beds: 63

Care Types: Care HomeDementiaOlder People


Click for key Green TickGrey CrossRed CrossStarGreen smartieYellow smartieRed smartieGrey smartie

Overall
Requires improvement

Read overall summary
Last updated 3 May 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the registered provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 16 and 27 January 2017. At the time of our inspection 57 people were using the service.

The inspection team consisted of one adult social care inspector, a pharmacy inspector and one expert by experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service.

We reviewed information we held about the service, including the notifications we had received from the registered provider. Notifications are changes, events or incidents the provider is legally obliged to send us within required timescales.

The registered provider was asked to complete a provider information return (PIR). This is a form that asks the registered provider to give some key information about the service, what the service does well and improvements they plan to make. The registered provider returned the PIR in a timely manner.

During the inspection we spoke with 11 people who lived at the service and nine relatives. We looked at five complete care plans, five care plans around medicine information only, and 12 Medicine Administration Records (MARs). We spoke with ten members of staff, including the registered provider, registered manager, deputy manager, training manager and care staff. We looked at six staff files, including recruitment records.

We checked records relating to the management of the service and looked at a sample of policies and procedures. We also completed observations around the service, including staff interactions with people at mealtimes and during activities.

Last updated 09:30:54 22nd Oct 2017 - Update Now

To view the latest inspection report compiled by the CQC please click here »

The Maple Residential Care Home
The Maple Care HomeThe Maple Care HomeThe Maple Care HomeThe Maple Care Home

Request a Brochure

* Required