Registered Manager: Jackie Rudd
Provider Name: Knights Care (2) Limited
Care home beds: 63
The Maple Care Home is a purpose built 63 bed care facility. Knights Care is a family run business, has been in the care industry for many years. The Maple Care Home provides Residential Care, Dementia Care, respite, day care and short term care which can provide much needed relief for those caring for a family member at home. Residents enjoy 24 hour care from the friendly and experienced staff who strive to meet the needs and wishes of every individual in a person centred manner. Everyone benefits from state of the art facilities with those assessed as having slightly higher dependency requirements having access to community based Professional disciplines i.e. Community Nurses.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the registered provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 16 and 27 January 2017. At the time of our inspection 57 people were using the service.
The inspection team consisted of one adult social care inspector, a pharmacy inspector and one expert by experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service.
We reviewed information we held about the service, including the notifications we had received from the registered provider. Notifications are changes, events or incidents the provider is legally obliged to send us within required timescales.
The registered provider was asked to complete a provider information return (PIR). This is a form that asks the registered provider to give some key information about the service, what the service does well and improvements they plan to make. The registered provider returned the PIR in a timely manner.
During the inspection we spoke with 11 people who lived at the service and nine relatives. We looked at five complete care plans, five care plans around medicine information only, and 12 Medicine Administration Records (MARs). We spoke with ten members of staff, including the registered provider, registered manager, deputy manager, training manager and care staff. We looked at six staff files, including recruitment records.
We checked records relating to the management of the service and looked at a sample of policies and procedures. We also completed observations around the service, including staff interactions with people at mealtimes and during activities.
Last updated 02:05:38 17th Jan 2018 - Update Now
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