The Old Vicarage

54 St Mary Street
Wiltshire SN15 3JW

Telephone: (01249) 653838

Registered Manager: Williams, Cheryl
Provider Name: The Old Vicarage (Chippenham) Limited
Care home beds: 21

Care Types: Care HomeOlder People

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Last updated 27 July 2015

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Two inspectors and one expert by experience carried out this inspection which took place on 8 June 2015, and was unannounced. An expert by experience is a person who has personal experience of either using, or caring for someone who uses this type care of service. Before the inspection we reviewed the information we held about the service and read previous inspection reports.

People living in the home were able to tell us what they thought of the service. We observed the care provided to people who use the service to help us understand their experiences. We spoke with the registered manager, both providers, the care manager, three support workers, three friends or relatives and seven people who use the service.

We reviewed eight care plans and their associated risk assessments and records. We analysed four staff recruitment files plus training, supervision and appraisal records. We checked documents including audits, cleaning schedules, surveys, policies and procedures, medication records, generic risk assessments and staff rotas. We also reviewed the complaints and incident and accident records. In addition we reviewed the daily records made by staff and also records such as team and residents’ meeting minutes. We looked around the premises and observed care practices throughout the day.

Last updated 03:51:23 18th Jan 2018 - Update Now

To view the latest inspection report compiled by the CQC please click here »