84 Main Street
East Riding of Yorkshire HU16 5TH
Telephone: (01482) 876633
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 14 and 15 December 2015 and was unannounced.
The inspection team consisted of one adult social care inspector and one expert-by-experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service. The expert-by-experience who assisted with this inspection had knowledge and experience relating to older people and dementia care.
Before this inspection we reviewed the information we held about the service, such as notifications we had received from the registered provider. We also sought relevant information from the East Riding of Yorkshire Council (ERYC) safeguarding and commissioning teams who informed us that they had no concerns about the service. The registered provider had completed a provider information return (PIR) for this inspection. This is a form that asks the registered provider to give some key information about the service, what the service does well and improvements they plan to make.
During the inspection we spoke with the registered manager and three members of staff. We also spoke with seven people who used the service and two relatives. We spent time in the office looking at records, which included the care records for two people who used the service, the recruitment, induction, training and supervision records for four members of staff and records relating to the management of the service. We spent time observing the interaction between people, relatives and staff in the communal areas and during mealtimes.
Last updated 12:17:54 16th Feb 2018 - Update Now
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