Registered Manager: Steve Cooper
Provider Name: Regal Care Trading Ltd
Care home beds: 37
Edwardian architecture is something that the residents here at Park Beck Residential Care Home enjoy every day of the week. Fresh sea breezes are less than 5 minutes away and walks along the sea front are lovely in the warmer weather. A beautiful secluded garden surrounds the property with plenty of seating for everyone to enjoy pleasant summer evenings chatting about years gone by. Activities and entertainment are a regular fixture, as we have a team of dedicated volunteers and an activities coordinator that help organise sing-a-longs, quizzes, arts and crafts and much more.
It’s Mum’s Home not a Home
We pride ourselves in providing high quality, respite, assessment and long term care for people with Dementia and those who just need some support. We are committed to supporting, embracing and empowering all our residents along with supporting relatives and friends
Food & Nutrition
At Park Beck, food is a central part of life. Our kitchen has been awarded a 5 star rating by Hastings Borough Council, and our chef prepares tasty and nutritious dishes for our residents on a daily basis. We ensure that all our residents have a balanced diet, and our chef is more than happy to accommodate for specific dietary requirements or personal preferences.
The Manager of Park Beck, Stephen Cooper was selected for his experience and expertise working with the client group that we accommodate. He brings with him the drive and enthusiasm to bring Park Beck to the forefront of residential and dementia care. Donna, the Deputy Manager at Park Beck brings 30 years of hands on experience in care and is currently undertaking her level 5 diploma.
The emphasis at Park Beck is for our residents to lead a happy and full life, our activities sessions have added to the feeling of community spirit within the home, which Stephen firmly believes should be a vibrant and active place where people can enjoy themselves regardless of their age or abilities. Stephen feels that the only way to ensure that the proper standards are maintained is by regular training of a motivated, committed and contented care team, and by providing a happy and safe environment for both residents and staff alike.
Manager Steve says:
“Pop in for a cup of tea any time you like. You can of course give me a call on 01424 445 855 if you’d prefer to arrange a visit. We have a lovely team of carers here and the residents are a real pleasure to look after. I very much enjoy managing the home and believe we provide a very high quality of care to our residents.”
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This was an unannounced inspection by one inspector and took place on 19 and 20 June 2017.
Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We reviewed the information we held about the home, including previous inspection reports. We contacted the local authority to obtain their views about the care provided. We considered the information which had been shared with us by the local authority and other people, looked at safeguarding alerts which had been made and notifications which had been submitted. A notification is information about important events which the provider is required to tell us about by law.
We met with all the people who lived at The Park Beck. This helped us understand the experience of people who could not talk with us. As some people had difficulties in verbal communication we spent time sitting and observing people in areas throughout the home and were able to see the interaction between people and staff. This helped us understand the experience of people who could not talk with us. We also used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
We looked around the home, including the bathrooms, sluice rooms and some peopleâs bedrooms. We spoke with nine staff including the registered and deputy manager and the cook. The nominated individual was also present throughout the inspection. A nominated individual is the responsible person within the organisation. They have responsibility for supervising the management of the carrying on of the regulated activity. They speak authoritatively, on behalf of the organisation, about the way that the regulated activity is provided.
We reviewed a variety of documents which included five care plans and risk assessments along with other relevant documentation to support our findings. We âpathway trackedâ people living at the home. This is when we looked at their care documentation in depth and obtained their views on their life at the home. It is an important part of our inspection, as it allowed us to capture information about a sample of people receiving care.
During the inspection we reviewed the records of the home. These included information in regards to the upkeep of the premises, staff recruitment, training and supervision records, medicine records complaint records, accidents and incidents, quality audits and policies and procedures.
Last updated 04:35:27 20th Jan 2018 - Update Now
To view the latest inspection report compiled by the CQC please click here »