Thornton In Craven
North Yorkshire BD23 3TR
Telephone: 0808 231 4581
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on the 24 and 31 August 2017 and the inspection was unannounced. This was the first inspection since the service opened in 2016.
The inspection team consisted of one adult social care inspector.
Before the inspection we reviewed the information we held about the service. This included speaking with the local authority contracts and safeguarding teams and reviewing information received from the service, such as notifications. We asked the provider to complete a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
We looked at how people were supported throughout the day with their daily routines and activities. We reviewed a range of records about peopleâs care and how the service was managed. We looked at four care records for people that used the service and four staff files. We spoke with three people and three support workers as well as the manager, regional manager and chef. We also spoke with one relative of a service user and one visiting health professional. We looked at quality monitoring arrangements, rotas and other staff support documents including supervision records, team meeting minutes and individual training records.
Last updated 01:52:03 13th Nov 2017 - Update Now
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