Provider Name: Cornwall Care Limited
Care home beds: 37
We care for people with dementia and nursing needs so we understand how important relationships are. Because of this, we like to form close bonds with the friends and relatives of everyone who comes to live with us. Treating people as individuals is at the heart of the care we offer at Trewartha.
All of our team have regular training to keep up with the very latest developments and techniques in care. They’re always happy to devote their time to help at the many events and activities we have going on throughout the year.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection visit took place on 20 April 2017 and was unannounced.
The inspection team consisted of an adult social care inspector.
Before the inspection we reviewed the information we held on Trewartha. This included notifications we had received from the provider, about incidents that affected the health, safety and welfare of people who lived at the service.
We reviewed the Provider Information Record (PIR) we received prior to our inspection. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. This provided us with information and numerical data about the operation of the service.
We spoke with a range of people about the service. This included two people who lived at the Trewartha, eight staff members and four relatives. We also spoke with the registered manager and area manager. We looked around the premises and observed care practices
We used the Short Observational Framework Inspection (SOFI) during the morning and over the lunch time period. SOFI is a specific way of observing care to help us understand the experience of people who could not speak with us.
We looked at care documentation for four people living at Trewartha, the medicines records for five people, three staff files, training records and other records relating to the management of the service.
We also looked at records relating to the management of the service. In addition we checked the building to ensure it was clean, hygienic and a safe place for people to live. This involved a walk around the premises.
We spoke with three professionals visiting the service. We received comments from another professional after the inspection visit. We contacted the commissioning department at the local authority. This helped us to gain a balanced overview of what people experienced living at Trewartha.
Last updated 09:30:19 17th Jan 2018 - Update Now
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