Unique Superior Care Limited

15 Kennedy Close
Oakham
Rutland LE15 6LL

Telephone: (01572) 759648

Care Types: Care in your HomeDementiaLearning disability/autismMental HealthOlder PeoplePhysical DisabilityYounger Adults


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Last updated 1 February 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.'

This inspection took place on 7 and 9 December 2016 and was announced and completed by one inspector. The provider was given 48 hours’ notice because the location provides a domiciliary care service and we needed to be sure that someone would be in.

We previously undertook an inspection on 25 January 2016. We found that while improvements had been made in areas relating to the service providing safe, effective, responsive and well led support and care, these new processes had not been in place long enough to show that these were sustainable. This was needed to meet the requirements set out in the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. After the inspection, we stated we would follow up at a later date to ensure the changes were robust.

We undertook an announced inspection visit on 7 December 2016 and spoke with people using the service and members of staff on 9 December 2016. This was to check that the provider had followed their plan of action, to confirm that they now met legal requirements and regulations relating to the standards under the Health and Social Care Act 2008. We also discussed the quality of the service being provided with people using the service. The inspection was carried out by one inspector.

At this inspection when we reviewed the areas for safe, effective, responsive and well led. We found that the improvements evident at our inspection during January 2016 had been sustained, however further improvements are required to further develop and improve care plans..

Before our inspection visit we reviewed information we held about the service. This included previous inspection reports and notifications sent to us by the provider. Notifications tell us about important events which the service is required to tell us by law. We contacted the local authority who had funding responsibility for some of the people who were using the service.

We spoke with three people who used the service, three members of care staff and the registered manager. We also contacted the local authority commissioning team. We looked at the care records of four people who used the service, people’s medication records, staff training records, three staff recruitment files and the provider’s quality assurance documentation.

Last updated 09:59:45 28th Nov 2017 - Update Now

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