Provider Name: Ashmere Care Group
Care home beds: 64
Care Types: Care Home • Care Home with Nursing • Dementia • Dementia • Learning disability/autism • Learning disability/autism • Mental Health • Mental Health • Older People • Older People • Physical Disability • Physical Disability • Sensory Impairment • Sensory Impairment • Younger Adults • Younger Adults
Life at Valley Lodge
At Valley Lodge, we aim to provide a friendly and caring atmosphere.
Our staff will support residents in making decision on how they want to live their life. We recognise the importance of maintaining relationship with family and friends and we support recipients in pursuing hobbies and interests by offering a variety of activities.
Type of Accommodation
Our Nursing Homes provide 24 hour personalised care along with a wide range of services and facilities tailored to your needs and includes support with specialist care from qualified nurses. As a resident you can be sure you will continue to have access to health, leisure and community services.
About Valley Lodge
The home was purpose built in 1992 and purchased by Ashmere in 1997. The property was extended in 2008.
It has 61 bedrooms, 59 single rooms, 51 of which benefit from en-suite facilities. There are also 2 double rooms, 2 with en-suite available.
Valley Lodge has an Extra Care Unit devoted to the care of those with dementia. Our specialist unit provides a safe and secure environment with only twelve residents, allowing the very best care to be delivered by staff. We have the same staff in the unit to ensure our residents always see a familiar face.
- 5 Communal Lounges
- Activity Room
- Hair Salon
- Extra Care Unit
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 15 December 2015 and was unannounced. The inspection team consisted of two inspectors and a specialist advisor, with specific experience of nursing and dementia care.
We looked information we held about the service, including notifications sent to us by the provider. A notification is information about important events which the provider is required to tell us about by law. We also spoke with local authority contracts department, responsible for commissioning services at Valley Lodge to gain their views. On this occasion, we had not asked the provider to send us a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. However, we offered the provider the opportunity to share information they felt relevant with us.
We spoke with nine people who used the service, two relatives, seven care workers, the activities coordinator and the chef. We also spoke with the deputy manager, area manager and the registered manager. Throughout the day, we observed care practice, including the lunchtime experience the administration of medicines as well as general interactions between people and staff.
We looked at documentation, including five peopleâs care and support plans, their health records, risk assessments and daily progress notes. We also looked at three staff files and records relating to the management of the service, including various audits such as medicine administration and maintenance of the environment, staff rotas, training records and policies and procedures.
Last updated 08:00:23 20th Sep 2017 - Update Now
To view the latest inspection report compiled by the CQC please click here »