Villa Scalabrini

Green Street
Hertfordshire WD7 9BB

Telephone: (020) 8207 5713

Provider Name: Villa Scalabrini
Care home beds: 53

Care Types: Care HomeDementiaOlder PeoplePhysical Disability

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Last updated 4 August 2015

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2012, to look at the overall quality of the service and to provide a rating for the service under the Care Act 2014.

The inspection was carried out on 9 July 2015 and was unannounced. The inspection team consisted of one Inspector, and an interpreter advisor. The interpreter was able to communicate with people who live at the service whose first language was not English.

Before the inspection we reviewed information we held about the service including statutory notifications. Statutory notifications include information about important events which the provider is required to send us by law.

During the inspection we spoke with four people who lived at the home, six relatives, five staff members, the registered manager, deputy manager, a visiting professional and the provider. We requested and received feedback from stakeholders and reviewed the local authority’s latest contract monitoring report.

We reviewed care plans relating to six people who lived at the home. We reviewed the staff recruitment processes for two staff. We reviewed quality monitoring arrangements, audits, complaints, safeguarding records, and other documents relating to different aspects of the service. We carried out observations in two different dining areas and used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us due to complex health needs.

Last updated 06:32:35 26th Jul 2017 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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