Registered Manager: Marie Watts
Provider Name: Vision Homes Association
Care home beds: 5
With 25 years experience, Vision Homes Association provides specialist support for adults who have not only visual impairments but additional conditions such as:
- Learning Disabilities
- Physical Disabilities
- Acquired Brain Injuries
- Complex Health Needs
- Challenging Behaviour
How we can support you:
Vision Homes Association strives to provide “bespoke” services, developed around each individuals needs, aspirations, assessments, and information from key persons in the individual’s life. Personalisation of the service is then maintained through person-centred-planning, in a format that reflects the persons’ preferred communication methods.
Vision Homes Association can support you and your family by providing specialist
support on the following basis:
- Assisted / Supported Living
- Residential Support
- Sitting Service
- Community Support
Specifically at Bungalow 1a Toll Gate Road, Ludlow:
The Age range and Sex of people VHA supports:
Age: 18 plus
Nursing care provided:
Criteria for Admission and for Emergency Admissions:
Please see policy on ‘Criteria for selection’ in Section 2 of this folder.
VHA, at this time, does not operate an ‘Emergency Admission’ policy, as VHA is unable to offer this service.
Arrangements for individuals to access social activities, hobbies and leisure interests:
The people VHA supports at this time access a wide range of activities. The activity planners are put together to ensure they meet each of their individual needs. The activity planners reflect a wide range of social, leisure, educational and hobbies that the person may want to pursue. We will also actively seek work placements where appropriate.
The individual and staff work together to build up Person Centred plans and life story work They also have Health Action plans which are reviewed on a regular basis.
Fire precautions and emergency procedures if 1A:
At this time, 1A has in place an ‘emergency contingency plan’. This plan is to ensure the service VHA offers to the person being supported is kept at a level where basic needs are maintained in the unlikely event of a power failure or the home is made inhabitable due to fire or other structural damage, i.e. weather or earthquake.
The bungalow, at this time, meets all of the criteria set out by the Fire and Rescue Services. At this time, VHA has in place a policy statement relating to ‘emergencies and crises’.
Arrangements for service users to attend religious services:
Each of the service users in 1A has the opportunity to attend religious services of their choice, should they wish. Should a service user, at any time, wish to attend religious services, VHA would support them as appropriate.
Arrangements for contact between indivuduals’ relatives, friends and representatives:
Contact with friends and family occur as and when the person wishes it or for e.g. when a friend or family calls by, or have made arrangements to visit the friends or families home. There is also a communal bungalow with two private rooms for when friends and family visit, if required.
Dealing with Complaints:
VHA believes that families of the people VHA supports, along with advocates, members of staff and volunteers, trustees and members of the public should have access to a procedure that ensures that individual complaints are responded to and investigated in a thorough and appropriate manner. To this end, VHA has a ‘Complaints Procedure’ which persons have access to. The person being supported have access using a ‘Widget’ software programme.
Arrangements for dealing with reviews of the services users’ plan:
Individuals ’ are being supported in their ‘person centred planning’. This will reflect their hopes and aspirations for the future. Working from monthly reviews of their lives, a ‘health action plan’ is also compiled.
The number and size of the rooms in the bungalow:
The bungalow comprises of five bedrooms, one for each of the people living at 1A, a shared lounge, a kitchen, utility room, a toilet room, a bathroom and toilet, a sleep-in /office room and a shower room.
- The size of the bedrooms are: 13’2” x 11’3”
- The lounge is: 21’6” x 13’2”
Details of any specific therapeutic techniques used:
At this time VHA is not able to offer any therapeutic services but service users do benefit from outside services such as massage and music therapy. There is a regular review of this service to ensure the validity of the service. This would be done by close support of the individual and through regular reviews and reports.
Arrangements for respecting the privacy and dignity of people supported by VHA:
VHA at this time, operates with a broad range of guidelines in respecting the privacy and dignity of individuals. These include, Confidentiality policy, Information Sharing, Charter of Tenants Rights/Individuals’ Rights and the Aims and Objectives of Service Provision, etc.
These policies are accessible in the Policy and Procedure file, which is kept in the walk-in cupboard.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 26 April 2016, and was unannounced.
The inspection team consisted of one inspector.
As part of our planning we reviewed the information we held about the service and the provider. This included statutory notifications received from the provider about deaths, accidents and safeguarding alerts. A statutory notification is information about important events which the provider is required to send us by law. We asked the provider to complete a Provider Information Return (PIR). This is a form which asks the provider to give some key information about the service, what the service does well and any improvements they plan to make.
We asked the local authority and Healthwatch to share any information they had about the care people received. We also contacted healthcare professionals, including the GPs, community mental health teams, district nurses, diabetic specialist nurse and physiotherapist who visited the service. We used this information to help plan our inspection.
We were unable to communicate verbally with everyone who used the service. We observed people's care and support in the communal areas of the home and how staff interacted with people. We did this to gain an understanding of people's experience of the care and support they received. We spoke with two people and two relatives. We spoke with six staff members which included care staff, the registered manager and the deputy manager. We also spoke with a consultant psychiatrist who was visiting the service . We viewed one record which related to consent, people's medicines, assessment of risk and people's needs. We also viewed other records which related to quality monitoring and the management of the home.
Last updated 09:54:25 17th Nov 2017 - Update Now
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