1c Toll Gate Road
Shropshire SY8 1TQ
Telephone: (01584) 877566
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 26 April 2016, and was unannounced.
The inspection team consisted of one inspector.
As part of our planning we reviewed the information we held about the service and the provider. This included statutory notificationâs received from the provider about deaths, accidents and safeguarding alerts. A statutory notification is information about important events which the provider is required to send us by law. We asked the provider to complete a Provider Information Report (PIR). This is a form which asks the provider to give some key information about the service, what the service does well and any improvements they plan to make.
We asked the local authority and Healthwatch to share any information they had about the care people received when they used the service. We also contacted the local doctors and the physiotherapist who visited the service. We used this information to help plan our inspection.
We spoke with four people living at the service, two relatives, six support workers and the acting manager. In addition we spoke with the consultant psychiatrist who supports people living at the service. We also reviewed records pertaining to the providers quality assurance systems.
Last updated 11:17:30 10th Jan 2018 - Update Now
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