Wiltshire SN2 7QS
Telephone: (01793) 727790
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on the 22 January and it was unannounced. The inspection team consisted of two inspectors.
Prior to our inspection we reviewed the information we held about the service. This included notifications, which is information about important events which the service is required to send us by law. Before the inspection we requested and received a Provider Information Return (PIR) from the service. A PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
At the time of the inspection there were six people being supported by the service. We spoke with two people who were using the service and two peopleâs relatives. We spoke with two professionals who visit the service as part of their roles. We also conducted a Short Observation Framework for Inspection (SOFI). SOFI is a method of observing the experiences of people who cannot communicate with us verbally. We spoke with the registered manager and three staff. We reviewed three people's care files, records relating to training, and the general management of the home. We also reviewed three staff files.
Last updated 02:18:19 19th Jan 2018 - Update Now
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