Cheshire WA8 8BL
Telephone: 0808 231 4581
Registered Manager: Amada Byrne
Provider Name: Ideal Carehomes (North West) Limited
Care home beds: 68
‘At Widnes Hall, we have a homely atmosphere where everyone is welcomed. My dedicated staff go above and beyond what is expected of them to support residents’ Amanda Byrne, Home Manager.
Anchor’s Widnes Hall in Widnes is a trusted provider of residential care for elderly people and offers specialised services for those who have increasing physical and mental frailties and varying mental health needs.
The home’s well trained and helpful staff provide 24-hour care and support with the dignity and respect our residents deserve to help maintain their chosen lifestyle, adapting as needs change. We work with residents and their loved ones to create a detailed care plan which ensures individual health and care needs are met.
Complimented by lovely landscaped gardens, Widnes Hall offers first class care and facilities with en-suite rooms for up to 68 residents, in a light, spacious and elegant setting. Each floor has a lounge and dining room so socialising and enjoying a meal are within easy reach. Should you wish to book an appointment, a hair and beauty salon offering treatments is also available.
Widnes Hall is located close to Widnes Town Centre and Train Station, a GP surgery, hospital and Post Office.
Activities play an important role and we aim to enhance our residents’ quality of life by providing a range of social activities. From sing-a-longs, board games and the Oomph! award-winning exercise program, residents can choose to take part or also enjoy time in their own rooms. For dementia residents, reminiscence therapy sessions are designed to help them relax, feel safe and connect with their carer.
We serve tasty, wholesome dishes and involve the home’s residents in selecting our menus. We offer daily choice of meals and cater for special dietary needs and preferences, helping keep our residents healthy and well nourished.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection was unannounced and took place 18 August and 2 September 2015.
The inspection was undertaken by two adult social care inspectors on the first day and two adult social care inspectors and an inspection manager on the second day.
Prior to our inspection the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give us some key information about the service, for example what the service does well and any improvements they plan to make.
Before the inspection we checked with the local authority safeguarding and commissioning teams and the local branch of Health watch, for any information they held about the service. We considered this together with any information held by the Care Quality Commission (CQC) such as notifications of important incidents or changes to registration.
During the inspection we talked with 27 of the people who used the service. People were not always able to communicate verbally with us but expressed themselves in other ways such as by gesture or expression. We spoke with five of their relatives. We talked with nine staff members as well as the registered manager, deputy manager and the home administrator.
On our first visit we looked at records including six care files as well as four staff files and audit reports. During our second visit we looked at a further five care files and reviewed the dependency levels of the people who lived in the home.
We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
We looked around the building and facilities and with their permission, looked in some peopleâs bedrooms.
Last updated 05:17:37 16th Oct 2017 - Update Now
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