Comments, compliments and complaints in Norfolk

If Norfolk County Council has arranged and funded your care, another option is to complain to your social worker/care manager or the complaints officer.

Tel: 0344 800 8014
Email: complimentsandcomplaints@norfolk.gov.uk
Web: www.norfolk.gov.uk/complaints

Write to:
Compliments and Complaints Manager,
FREEPOST IH 2076,
Norwich NR1 2BR

Visit:
County Hall,
Martineau Lane,
Norwich NR1 2DH

If the NHS has funded your care, you can contact:

Customer Services Department,
Lakeside 400, Old Chapel Way,
Norwich NR7 0WG

Tel: 01603 595857
Email: angliacsu.customerservices@nhs.net