Having an assessment

Having an assessment

An assessment is when a care manager meets with you to talk about what help you might need, and what kinds of support you may be eligible for. They will talk with you about:

  • what difficulties you have now
  • what you can do for yourself and what you feel you need help with
  • what you can’t manage at all
  • who helps you now
  • how best to achieve your goals and outcomes

They will listen to what you want, talk with you about your needs and make sure you have the right information to make choices about your future. You can also involve friends, family, your carer or anyone else you trust.

Anyone can ask for an assessment, regardless of their financial situation. The assessment and advice are free.

If you’re in hospital, the nursing staff can arrange for a care manager to contact you.

The information you’ve given in your assessment will allow your care manager to calculate roughly how much money will be available to spend on services and support. You can use this as a guide when you go to the next step and start building your support plan.

Your support plan is where you can say what’s important to you and how you would organise your support and services to meet your eligible needs in the best way. This plan will then need to be approved by Adult Social Care.

Depending on your financial situation, you may have to pay for some services – charges are on a sliding scale.

Assessments for carers
If you are a carer (you provide regular and substantial care to a relative or friend, and are not paid for it), you are entitled to a carer’s assessment even if the person you look after doesn’t have help or funding from Adult Social Care.