Help and advice in Somerset

Help and advice

There are various options for care and support in Somerset. These care services may help you to stay independent in your home. They could also help with finding support services in Somerset.

Somerset Choices

There are many community support services in Somerset that may be right for you. If you would like more information or advice, or to find community support options, look on Somerset County Council’s information and services website, Somerset Choices, which is the community services database for Somerset.

You can also visit Somerset Council’s website.

Contact Somerset Council:
Phone: 0300 123 2224 for information or to request a needs assessment.

8.00am to 6.00pm Monday to Friday
9.00am to 4.00pm on Saturdays

Village Agents in Somerset

Somerset’s Village Agents Scheme helps rural communities get easier access to information and services.

Village Agents are highly-trained individuals living in the parish ‘clusters’ they support. They bridge the gap between isolated people and care and support organisations in Somerset.

They work with people of all ages, dealing with a variety of issues, although most of their customers are older people with social care needs.

Somerset Village Agents also help to shape services by feeding back information about gaps in service to the appropriate body, for example transport provision.

They can also motivate and support a community to respond to a local need by working together to address issues. For example, by helping to set up coffee mornings for lonely people in rural areas or to start a volunteer car scheme.

For more information, phone: 01823 331222 or visit the Community Council for Somerset website.

Independent advice and support

Advocacy in Somerset

Advocacy is an independent advice and support service to help people understand what they are being told and to support their opinions to be heard. For more information on how advocacy could help you, see our detailed advocacy definition.

The Somerset advocacy service is provided by Swan Advocacy, which provides specialist advocates for adults.

Swan Advocacy,
Somerset office, Hi-point,
Thomas Street,
Taunton TA2 6HB

Phone: 0333 344 7928
Email: somerset@swanadvocacy.org.uk
Website: www.swanadvocacy.org.uk