Extra Care Housing
Extra Care Housing allows people to have their own home, for rent or purchase, and have flexible care services delivered to them by the on-site team if they need it. This ensures that residents have peace of mind knowing they are able to remain safely in their own home. For many people Extra Care housing is an alternative to a residential care home.
To get Extra Care housing, you normally have an assessment of your care needs from a social worker, and an assessment of your housing needs by a housing officer.
You can also contact the scheme provider directly. If you wish to refer yourself or someone else for assessment then you can arrange an assessment online or telephone Oxfordshire County Council’s Social and Health Care team on 0845 050 7666.
To find out more about Extra Care housing you can watch a short film about the benefits. You can find this on: www.oxfordshire.gov.uk/extracarehousing.
Sheltered or retirement housing
Sheltered and retirement housing is provided by housing associations and some District Councils. Sheltered housing, which is mostly available for rent only, is a practical step if you would like more security and companionship and, for some, additional help and support.
If you wish to refer yourself or someone else for assessment then you can arrange an assessment online at: www.oxfordshire.gov.uk or telephone Oxfordshire County Council’s Social and Health Care team on: 0845 050 7666.
District Council contacts
Cherwell District Council
Bodicote House, Bodicote,
Banbury OX15 4AA
Tel: 01295 227001
Oxford City Council
Town Hall, St Aldate’s,
Tel: 01865 249811
South Oxfordshire District Council
Benson Lane, Crowmarsh Gifford,
Wallingford OX10 8ED
Tel: 01491 823000
Vale of White Horse District Council
Abbey House, Abbey Close,
Abingdon OX14 3JE
Tel: 01235 520202
West Oxfordshire District Council
Elmfield, New Yatt Road,
Witney OX28 1PB
Tel: 01993 861000
If you are reasonably active but would like greater care, home support services are available. If they do not meet your needs, a care home offering only personal care may be the best option.
Care homes with nursing
If you think you may need nursing care in a home, and you are eligible for support from Oxfordshire County Council, you will need to be visited by a social worker to identify the care you will need. This visit might be in your own home, or in hospital if you’ve been ill, or in a home.
You will be fully involved in planning your care needs. Contact Oxfordshire County Council’s Social and Health Care team on 0845 050 7666 to find out more.
Paying for residential care
If you want to find out more about paying for residential care visit: www.supportfinder.oxfordshire.gov.uk or call Oxfordshire County Council’s Social and Health Care team on: 0845 050 7666.
All care providers in the country must be registered with the Care Quality Commission. All services are inspected by the Commission, who report on their findings. These inspection reports are available at: www.cqc.org.uk.
Checklist for choosing a care home
Patient Voice represents members of the public who attend Oxfordshire Acute Hospitals (John
Radcliffe, Churchill, Nuffield Orthopaedic and Horton General). Its members have wide experience as patients, ex-staff, university and college tutors.
Patient Voice has drawn up a checklist to help people choose the right care home for their loved ones. This has been developed following comments from members of the public and experiences of members of Patient Voice.
A summary of the checklist is below. The detailed checklist can be found on Oxfordshire Support Finder at: www.supportfinder.oxfordshire.gov.uk.
- Visit Support Finder, or contact your relevant County Council for information on care home vacancies. A comprehensive list of care homes and care homes with nursing in Oxfordshire starts on page 35
- Decide the criteria from which you are going to choose a care home such as location and ease of access
- Take advice about finance
Once you have narrowed down and visited your choice of care homes, it is important to look at the following areas:
- Food (and accessibility where necessary).
Of course, this is just an example of how you can better prepare yourself for choosing a care home for a loved one or relative. It is also important to gain personal knowledge of the care home you are looking at. Ask locals if they have any experience of using the care home, or ask visitors about their experience.
If you would like to feedback your views on the checklist then please contact the Chair at
Patient Voice: firstname.lastname@example.org
Care Choices’ helpline
Care Choices, who publish this support and care guide, provide a free helpline giving information and help about care services and accommodation. A personalised report can be generated for customers providing details of all care homes or housing with care schemes that meet their criteria.
One call to the freephone number 0800 389 2077 will enable the service to build a profile of exactly what type of care you’re looking for, while taking into account your personal needs and interests.