Inspecting care services in Swansea

The Care and Social Services Inspectorate Wales (CSSIW) is responsible for making professional inspections and judgements about social care services on behalf of the Welsh Government. Through inspection, review and regulation of local authorities, care settings and agencies, it ensures the quality of services provided.

Regulation includes registration, inspection, responding to complaints and concerns and enforcement. Enforcement action will take place if services do not comply with the law. You can contact CSSIW on 0300 790 0126 or visit