Looking for care

To find out about social care support why not take a look at our website www.kirklees.gov.uk/careandsupport which is packed full of useful information or contact the council’s Gateway to care on 01484 414933 and ask for an assessment of your care needs. You can do this at any time.

This assessment will check whether you can get help from the council to support your care needs, using guidance called ‘eligibility.

Looking for care Kirklees Council’s staff use the criteria to make sure they treat everyone fairly and that people who meet the criteria for help receive services.

Their eligibility criteria is based on the legal requirements set down in the community care legislation.

For people who fall within the ‘critical’ and ‘substantial’ categories of the criteria, Kirklees Council have a statutory duty to provide services. For more information on who can have adult social care services please visit www.kirklees.gov.uk/eligibility

‘Critical’ care needs are when you cannot care for yourself because you are in immediate danger or you could cause harm to others. For example:

  • Life is, or will be, threatened
  • Significant health problems have developed or will develop
  • There is, or will be, little or no choice and control over vital aspects of the immediate environment
  • Serious abuse or neglect will occur
  • There is, or will be, an inability to carry out vital personal care or domestic routines
  • Vital involvement in work, education or learning cannot or will not be sustained
  • Vital social support systems and relationships cannot or will not be sustained
  • Vital family and other social roles and responsibilities cannot or will not be undertaken.

‘Vital’ is described as ‘necessary’ to the person’s life, health and well-being.

‘Substantial’ care needs are described as:

  • There is, or will be, only partial choice and control over the immediate environment
    Abuse or neglect has occurred or will occur.
  • There is, or will be, an inability to carry out the majority of personal care or domestic routines
  • Involvement in many aspects of work, education or learning cannot or will not be sustained
  • The majority of social support systems and relationships cannot or will not be sustained
  • The majority of family and other social roles and responsibilities cannot or will not be undertaken.

The services Kirklees Council provide in this category include:

  • Intensive support at home, like home care services
  • Equipment to help you live as independently as possible at home, such as a housing adaptation, a carephone or fall detector
  • Residential or nursing home care so that where possible you can regain your independence and confidence after a stay in hospital and return home etc.

Before the council decides whether they can provide you with support, they need to decide whether you are eligible for services.

Please don’t worry if you are not able to get support as Kirklees Council staff are trained to put you in touch with other organisations that may be able to help. Or alternatively you could look at Connect to Support where you can get information and advice, purchase services that will help to keep you independent for longer or get in touch with voluntary organisations in your local community. www.connecttosupport.org/