National useful contacts

AskSARA
Part of the Disabled Living Foundation, AskSARA is an easy-to-use, award-winning online self-help guide that is particularly useful if you are not sure what practical items might help you.

Web: www.asksara.dlf.org.uk

Action on Elder Abuse (AEA)
Works to protect and prevent the abuse of vulnerable older adults.

Helpline: 0808 808 8141
Email: enquiries@elderabuse.org.uk
Web: www.elderabuse.org.uk

Age UK
Inspires, supports and enables older people.

Tel: 0800 169 2081
Web: www.ageuk.org.uk

Association of Charity Officers
A national umbrella body for benevolent charities.

Tel: 0207 255 4480
Email: info@aco.uk.net
Web: www.aco.uk.net

Care Choices
Publisher of this Directory, Care Choices also runs a free helpline, designed to generate reports of care providers which match your specific needs.

Freephone: 0800 389 2077
Web: www.carechoices.co.uk

Carers UK
High quality advice and information to carers and the professionals who support them.

Tel: 0808 808 7777
Web: www.carersuk.org

Disabled Living Foundation, The (DLF)
A national charity providing impartial advice, information and training on independent living.

Simple electronic aids can be borrowed from them for free for up to two weeks including: gadgets which remind you of things you need to do; safety alarms and sensors; magnifiers and telephones with big buttons. A small deposit is required. There are also helpful factsheets on their website.

Tel: 0207 289 6111 (general enquiries) or 0300 999 0004 (helpline)
Email: info@dlf.org.uk or helpline@dlf.org.uk
Web: www.dlf.org.uk

Elderly Accommodation Counsel
Help older people make informed choices about meeting their housing and care needs.

Tel: 0800 377 7070
Email: info@firststopadvice.org.uk
Web: www.eac.org.uk

Friends of the Elderly
A charity that supports older people who have a range of practical needs.

Tel: 0207 730 8263
Email: enquiries@fote.org.uk
Web: www.fote.org.uk

Independent Age
A national charity that champions independence for older people by providing lifelong support, information and advice, practical help and emergency financial aid to older people on very low incomes.

Tel: 0800 319 6789
Email: advice@independentage.org
Web: www.independentage.org

National Activity Providers Association (NAPA)
Promotes the importance of activities for older people.

Tel: 0207 078 9375
Web: www.napa-activities.co.uk

Pensions Advisory Service, The
Provides information about pensions and other pensioner benefits.

Tel: 0300 123 1047
Web: www.pensionsadvisoryservice.org.uk

Relatives and Residents Association, The
Exists for older people needing, or living in, residential care and their families and friends.

Tel: 0207 359 8136
Email: info@relres.org
Web: www.relres.org

United Kingdom Home Care Association (UKHCA)
Professional association of home care providers from the independent, voluntary, not-for-profit and statutory sectors.

Tel: 0208 661 8188
Email: enquiries@ukhca.co.uk
Web: www.ukhca.co.uk

NHS Choices
NHS Choices is the UK’s biggest health website and provides information on conditions, treatments, local services and healthy living.

Web: www.nhs.uk