What can I do if I need urgent help?

Norfolk Swift Response is a 24-hour service that provides help, support and reassurance if you have an urgent, sudden need at home, but don’t need the emergency services.

For example, if your partner or carer is suddenly admitted to hospital, the Swift Response team can assist you with getting up and washing and dressing. Or, if you have a fall but are not injured, the team can bring special lifting equipment to assist you.

Norfolk Swift Response is a free service for people living in Norfolk over the age of 18.

To contact Norfolk Swift Response, call: 0344 800 8020 and select option 1. The service is for people who are in danger or are unable to remain at home without immediate help.