Norfolk Carers is the county-wide, one-stop service for unpaid carers, offering a range of practical information and advice and emotional support. The Carers Handbook, Advice Line and Information Hub have details about services for all carers. Most of the services provided by Norfolk Carers are funded to support Adult Carers and Young Adult Carers, aged 16-24, caring for someone aged 18+. Norfolk Carers can also provide information about local services for Young Carers.
Advice Line: provides free, independent and confidential information, advice and a listening ear and is the gateway to the range of services offered by Norfolk Carers.
Individual Support: support workers can work with a carer one-to-one, offering help and support with any issues or concerns someone may have about their role as a carer; this may include writing letters, making phone calls and providing other advocacy to support to ensure the carer’s voice is heard.
Time For You: can provide support to give carers time away from their caring responsibilities and promote their wellbeing; this could be a break away or support in the home.
Grants and Funding: one-off learning grants are available to support carers to try out a new hobby or learn new skills. Grants are also available to setup and/or maintain carers groups. Norfolk Carers can also offer support with funding equipment and top-up short breaks / respite.
Carers Handbook: helps carers to find their way around the services and support available: from help with day-to-day tasks to maintaining their own physical and emotional health & wellbeing.
Information Hub: is a one-stop online resource for carers with useful information on rights, entitlements and services with access to forms, videos and links.
Education & Coaching (South Norfolk and Norwich only): provides a tailored programme of practice support and advice for those caring for someone over 65, covering topics ranging from reducing the risk of falls, pressures sores and UTIs, hydration and nutrition advice to planning for emergencies.
Norfolk Carers’ services are delivered through the Carers Agency Partnership, a group of local charities, funded by Norfolk County Council and Norfolk’s NHS Clinical Commissioning Groups