Exceptional Care and Service in your own home Brighter Care offers you individual care and service, in your own home, providing you with the support you need to live your life to the full. Many of us need a little help, and at times some of us need a bit […]
Clarriots Care is a leading national provider of home care in the UK. We provide a high standard of service to our customers, regularly achieving over 95% satisfaction rating. Our quality is monitored using a comprehensive quality assurance programme, which includes regular reviews, spot-checking and mystery shoppers. Our care services […]
Country Cousins provide one to one live-in short or long term care to people in their own homes throughout the UK. Our live-in carers, who we know as cousins, support clients with personal care, can prompt medication and give domestic assistance with light cleaning, laundry tasks and shopping. All our […]
Helping Hands is an award winning provider of live in and hourly visiting care, founded in 1989 founded in 1989 by Mary Lee; 25 years later it is still a family run business and is regarded as the foremost care provider in the UK. We are one of the fastest growing, […]
Our live-in carer ensures that your loved one is treated with the dignity and respect that they deserve in the comfort of their own home. Promedica24 offers a real alternative to moving to a care home, and enables them to maintain the lifestyle they choose to lead. Ensuring that your […]
The Good Care Group is a national provider of professional, multi-award winning 24 hour live-in care services for people allowing them to continue to live safely and happily in their own home, maintaining dignity and independence, with tailored support as required. Our service is fully managed – we pay the […]
These checks were carried out under the inspection model that CQC have used since 2009. These will gradually be replaced by the CQC's new ratings (see below).
All standards were being met when the CQC inspected the service. If this service has not had a CQC inspection since it registered with the CQC, judgement may be based on the CQC's assessment of declarations and evidence supplied by the service.
At least one standard in this area was not being met when the CQC inspected the service and the CQC required improvements.
At least one standard in this area was not being met when the CQC inspected the service and the CQC have taken enforcement action.
New inspection ratings
The CQC are moving to a new inspection model and rate services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding – the service is performing exceptionally well.
Good - the service is performing well and meeting the CQC's expectations.
Requires improvement – the service isn't performing as well as it should and the CQC have told the service how it must improve.
Inadequate – the service is performing badly and the CQC have taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended – there are some services which the CQC can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by the CQC and will be published soon.