Registered Care Association East Sussex, Brighton & Hove
Choosing a care provider for yourself or a loved one is not easy. This Association exists to ensure that members’ services offer the highest possible standard of care and facilities.
Members are committed to complying with the Association’s ‘Code of Conduct’, thereby providing the best quality of care for residents, and are only admitted to membership if they comply with national standards and our Residents’ Charter. Members must provide privacy, dignity and independence, good healthy food and warmth in comfortable surroundings. Care must be provided by trained and competent staff and residents treated in a caring and comfortable manner, ideally in a home from home.
Members must have a clear complaints procedure, which residents may use if necessary. It must indicate the name and telephone number of the Care Quality Commission and contact address for local social services.
Care services vary in many aspects and it’s important that each individual chooses the right provider to suit their needs. The Association is happy to advise those looking for a care and runs an online directory, and is always willing to help potential residents and to explain all aspects of care and available facilities etc. We believe that it’s best to arrange a trial period for those seeking permanent accommodation.
By working with several national bodies and attending meetings with inspection bodies and local social care departments, the Association helps to keep members up to date with best practice and latest news from the sector. Advice is also available about training courses and access to training support grants. Members can also receive advice in resolving any disputes with local authorities.
For further information, advice and help please contact one of the following:
Brighton, Hove and District:
Mr Graham Dean
66 Wilbury Road,
Hove BN3 3PA
Tel: 01273 475599
Hastings, St Leonards, Bexhill and District:
3 Egerton Road,
Bexhill TN39 3HH
Tel: 07731 524924
Eastbourne and Wealden:
14 Prideaux Road,
Eastbourne BN21 2NB
Tel: 01323 731575