Useful contacts

AdviceAnswers Plus
Tel: 01604 361447
Email: answersplus@northamptonshire.gov.uk
Web: www.northamptonshire.gov.uk

Benefit Delivery Centre – Jobcentre Plus
(Customers under 60 years of age)
Tel: 0845 609 4904
Web: www.gov.uk

Benefits Service
Tel: 01604 621038 or Fax: 232412
Email: enquiries@communitylawservice.org.uk
Web: www.communitylawservice.org.uk/theadviceshopnorthampton

Community Law Centres
The Advice Shop, 30 St Giles Street, Northampton NN1 1JA

Direct Gov
Web: www.gov.uk
Disability Benefits Helpline – for Disability Living Allowance and Attendance Allowance
Helpline Tel: 0845 712 3456
Textphone Tel: 0845 722 4433
Web: www.direct.gov.uk/en/Dl1/Directories/DG_10011169

My Care My Home
Tel: 0800 731 8470
Web: www.mycaremyhome.co.uk

Northampton and District Citizens Advice Bureau
Town Centre House, 7/8 Mercers Row,
Northampton NN1 2QL
Advice Line: 0844 855 2122
Web: www.northamptoncab.org.uk

Office of the Public Guardian POA/Supervision
Tel: 0300 456 0300
Application to court
Tel: 0300 456 4600
Web: www.gov.uk

One Stop Shop
The Guildhall, St Giles Square, Northampton NN1 1DE
Tel: 01604 837837
Email: enquiries@northampton.gov.uk
Web: www.northampton.gov.uk

The Care Quality Commission (CQC)
National Correspondence, Citygate, Gallowgate,
Newcastle upon Tyne NE1 4PA
Tel: 03000 616161
Email: enquiries@cqc.org.uk
Web: www.cqc.org.uk

The Department of Health (DoH)
Richmond House, 79 Whitehall, London SW1A 2NS
Customer Service Centre Tel: 0207 210 4850
Textphone: 0207 210 5025 (Monday-Friday 8.30am-5.00pm)
Web: www.dh.gov.uk

The Department of Work and Pensions
Web: www.dwp.gov.uk
The Pension Service (Customers over 60)
Tel: 0845 606 0265
Web: www.dwp.gov.uk/about-dwp/customerdelivery/the-pension-service

Total Voice
Doddridge Centre, 109 St James Road,
Northampton NN5 5LD
Tel: 02033 558846/01604 685485
Email: total.voicenorthamptonshire@voiceability.org
Web: www.totalvoicenorthamptonshire.org

Northamptonshire County Council

Customer Service Centre
John Dryden House, 8-10 The Lakes, Northampton NN4 7YD
Tel: 0300 126 1000
Web: www.northamptonshire.gov.uk

Exchequer Services – FAIR
John Dryden House, 8-10 The Lakes, Northampton NN4 7DF
Tel: 01604 366721
Email: exchequer-fair@northamptonshire.gov.uk

Customer Feedback Team
John Dryden House, 8-10 The Lakes, Northampton NN4 7YD
Tel: 01604 363436
Email: customerfeedback@northamptonshire.gov.uk

Compliance and Testing Officer
Revenue and Assessments LGSS Transactions,
John Dryden House, 8-10 The Lakes,
Northampton NN4 7DF
Tel: 01604 366721
Email: exchequer-fair@northamptonshire.gov.uk

Support for carersCarers UK
20 Great Dover Street, London SE1 4LX
General enquiries: Tel: 0207 378 4999
Advice line (Freephone): 0808 808 7777
Email: adviceline@carersuk.org
Web: www.carersuk.org

Northamptonshire Carers
7 Regent Park, Booth Drive, Park Farm South,
Wellingborough NN8 6GR
General Enquiries: 01933 677837
Carers Support Line: 01933 677907
Fax: 01933 677857

Voluntary/Third Sector Organisations

Age UK Northamptonshire
31 Billing Road, Northampton NN1 5DQ
Tel: 01604 611200
Email: northamptonshire@acnorthants.org.uk
Web: www.ageuknorthants.org.uk

Centre for Independent Living (CIL)
Gladstone Road Resource Centre, Gladstone Road,
Northampton NN5 7EJ
Tel: 01604 588501/01536 266192
Email: information@northamptonshirecil.org.uk
Web: www.northamptonshirecil.org.uk

Northampton Association for the Blind (NAB)
37 Harborough Road, Kingsthorpe, Northampton NN2 7BB
Tel: 01604 719193
Email: helpline@nab.org.uk
Web: www.nab.org.uk

Serve
19 Church Street, Rushden, Northants NN10 9YU
Tel: 01933 315555
Email: info@serve.org.uk
Web: www.serve.org.uk