Useful contacts

About Me, your care, your way
Offers services to people with sensory needs, providing community support/domiciliary care/communicator guides for non-medical appointments for people who live in the community.

Tel: 01733 213490
Email: info@aboutme.org.uk
Web: www.aboutme.org.uk

Action for Blind People
Provides practical and emotional advice and support across England to people who are blind or partially sighted and their friends and family.

Helpline: 0303 123 9999
Email: helpline@rnib.org.uk
Web: www.actionforblindpeople.org.uk

Action on Hearing Loss
Offers community support services to people who are deaf or hard of hearing.

Tel: 0808 808 0123
Textphone: 0808 808 9000
Email: informationline@hearingloss.org.uk
Web: www.actiononhearingloss.org.uk

Age UK Brighton & Hove
Services include advocacy, foot care, information and advice, day trips in the minibus, counselling, reablement, home help and short-term crisis care.

Tel: 01273 720603
Email: info@ageuk-bh.org.uk
Web: www.ageuk-bh.org.uk

Age UK East Sussex
Services include information and advice, day centres and activities, support when leaving hospital and foot care services.

Web: www.ageuk.org.uk/eastsussex

Lewes office
General enquiries: 01273 476704
Info and advice: 01424 426162

Hastings office
All enquiries: 01424 426 162

Age UK national advice line:
Tel: 0800 169 2081
Web: www.ageuk.org.uk

Age Concern Eastbourne
Services include information and advice, befriending, a day club and support when leaving hospital for older people in Eastbourne and surrounding areas.

Tel: 01323 638474
Email: info@ageconcerneastbourne.co.uk
Web: www.ageconcerneastbourne.org.uk

Alzheimer’s Society
Provides support for carers of people with dementia. The Carer Information and Support Programme (CrISP) offers information and advice, including support in finding ways to cope.

Tel: 01424 773687
Email: east.sussex@alzheimers.org.uk
Web: www.alzheimers.org.uk

Association of Carers, The
An independent local charity and a member of Carers UK. It offers free, volunteer-led services to carers living in Hastings and Rother:

Respite and befriending
A carefully selected volunteer can visit for three hours a week to keep the person you look after company while you go out and have a break. This service does not provide personal care.

Computer help at home
A volunteer comes to your home to help you learn how to use your computer in ways that will help you as a carer, such as keeping in touch with friends and family, or shopping or banking online.

Talk and support
A specially trained volunteer regularly calls you for around 30 minutes to give you someone to talk to and offer basic counselling support.

Tel: 0300 330 9498
Email: info@associationofcarers.org.uk
Web: www.associationofcarers.org.uk
Facebook: www.facebook.com/AssociationofCarers

Autism Sussex
Provides support for people who have a family member on the autistic spectrum. Its website offers information, practical advice and information on other services. It runs family support groups in Hastings twice a month.

Tel: 0345 450 0060
Email: familysupport@autismsussex.org.uk
Web: www.autismsussex.org.uk

British Red Cross
The British Red Cross Carers Respite Scheme provides short-term practical and emotional support to carers, in their own home, to allow them to have a short break from caring.

Tel: 0800 028 0831
Email: enquirieskentandsussex@redcross.org.uk
Web: www.redcross.org.uk

Care for the Carers
Care for the Carers is the independent carers’ centre for East Sussex. It offers a range of services for carers of all ages including information, advice, emotional and practical support and help to access other services.

Tel: 01323 738390
Email: info@cftc.org.uk
Web: www.cftc.org.uk

Carers Centre
Offers different kinds of services working with and supporting young and adult carers in the city.

Tel: 01273 746222
Email: info@thecarerscentre.org
Web: www.thecarerscentre.org

East Sussex Hearing Resource Centre
Offers services to improve the quality of life for people who are deaf, deafened, deafblind and hard of hearing and living in East Sussex.

Tel: 01323 722505
Email: mail@eshrc.org.uk
Web: www.eshrc.org.uk

East Sussex 1Space
Online directory of care and support services developed by East Sussex County Council.
Web: www.eastsussex1space.co.uk

East Sussex Community Information Service
A website of local and community information, developed and managed by East Sussex County Council.
Web: www.escis.org.uk

East Sussex Young Carers (ESYC)
Supports young carers aged 5-18 who are responsible for caring for a family member with a long-term illness or disability, prioritising mental health or drug/alcohol issues.

Tel: 0300 777 2011
Email info@eastsussexyoungcarers.org.uk
Web: www.eastsussexyoungcarers.org.uk
Twitter: @ESussexYCarers

Headway Hurstwood Park
A registered charity which supports anyone affected by a brain injury, including the relatives and carers of those who have suffered a brain injury. It provides a range of free services to support carers, including:

• telephone support and advice;
• information and leaflets including a quarterly newsletter;
• monthly evening support groups in Eastbourne and Brighton;
• a counselling service available at Newick, Eastbourne and Brighton; and
• Family Information Days to enable carers to gain an understanding of brain injuries and learn strategies to help them in their role as carers.

In Newick, it also offers daily respite and activities for people with brain injuries. This service is available from 10am to 3.30pm and there is a charge.

Tel: 01825 724323 (ask for the Community Support Manager)
Email: info@headway-hp.co.uk
Web: www.headway-hp.org.uk

Improving Carers’ Experience Project (ICE Pro) – East Sussex
Specialises in information for carers of people with mental health conditions, including training for staff and volunteers, and free training courses for carers themselves.

Tel: 01273 617100
Email: alan.icepro@btconnect.com or jane.icepro@btconnect.com
Web: www.iceproject.co.uk

Carer Expert Project – Brighton & Hove
An opportunity for carers to talk about the experiences of being a carer and helping to raise awareness, at national and local level, of the issues they face. There are also opportunities to receive one to one support, guidance and training.

Tel: 01273 746222
Email: info@thecarerscentre.org
Web: www.thecarerscentre.org/get-involved/carer-expert

Library services – East Sussex
If you are caring for someone who can’t be left alone, East Sussex Library and Information Services can help you use library services. Contact the service to find out more about the help available such as the Home Library Service or reminiscence boxes.

Tel: 0345 608 0196
Web: www.eastsussex.gov.uk/libraries

Library services – Brighton & Hove
If you are caring for someone and are unable to get out, Brighton & Hove libraries offer a Home Delivery Service. Books in standard print, large print or audio books can be delivered to your home.

Tel: 01273 294599 (leave a message with your contact details)
Email: Libraries@brighton-hove.gov.uk

Ask a Librarian is a national scheme, utilised by both Brighton & Hove and East Sussex libraries, where you can find the answer to a query by chatting online with a librarian.
Web: www.bookmarkyourlibrary.org.uk/ask-a-question

Motor Neurone Disease Association
Offers support if you are caring for someone with motor neurone disease.

Tel: 01604 250505
MND Connect support line: 0808 802 6262
Email: mndconnect@mndassociation.org
Web: www.mndassociation.org

My Life Brighton and Hove
An easy to use, online directory listing local Brighton & Hove and national organisations and services to support everyday living.
Web: www.mylifebh.org.uk

Support With Confidence
Helps to find a wide range of care and support services from people and organisations that have been approved in terms of quality, safety and staff training.

East Sussex
Tel: 01323 463440
Web: www.eastsussex.gov.uk/supportwithconfidence

Brighton & Hove
Tel: 01273 292494
Web: www.brighton-hove.gov.uk/supportwithconfidence

Sussex Deaf Association
Offers community support for deaf or deaf/blind people.

Tel: 01273 671899
Text: 07958 655115
Email: info@sussexdeaf.com
Web: www.sussexdeaf.co.uk

Terrence Higgins Trust
Offers support if you are living with HIV, know someone who is, or think you might have put yourself at risk of getting HIV.

Tel: 01273 764200
Web: www.tht.org.uk

The East Sussex Association for the Blind
Offers independent living skills and support groups to people who are blind/deaf/partially sighted.

Tel: 01323 832252
Email: info@eastsussexblind.org
Web: www.eastsussexblind.org