Useful local contacts

Active Age Centres
Centres for older people to meet which offer a variety of activities with refreshments including freshly cooked lunches. For those aged 50 years and over.
Chislehurst – Tel: 020 8315 1850.
West Wickham – Tel: 020 8777 5812

Advocacy First
Support for people living within the community above the age of 50. The ‘Continuing Care Advocacy’ service offers support for patients in hospital and for people aged over 18 years.
Tel: 020 8460 6712

Advocacy for All (Bigger voices – better lives)
Advocacy for All is a registered charity working in and around South East London. They advocate for people with a learning disability and other groups to make their voice heard
Tel: 020 8300 9666

Age UK Bromley
Provides a range of services, projects, advocacy, emotional and practical support to older people 65 years and over, their relatives and carers across the borough.
Advice hotline: 020 8315 1878

Alzheimer’s Society
Works to improve the quality of life of people affected by dementia.
Day centre: Tel: 020 8460 9245

Biggin Hill Community Care Association
Provides information and assistance to the local community, including 3 day care projects.
Tel: 01959 577400

Blue Badge Scheme
Provides a range of parking concessions for people with severe mobility problems who have difficulty using public transport.
Tel: 020 8461 7629

Bromley Asian Community Association (BACA)
BACA runs a weekly session for Asian older people and their carers. The service is delivered wholly by volunteers, and supports older members of the Asian community by providing information and advice, health/welfare checks, and an exercise/yoga class on alternate weeks.
Main address: c/o United Reform Church, 20 Widmore Road, Bromley BR1 1RY

Bromley Community Transport
Operates minibuses specially adapted for the safe transport of wheelchair users, elderly and frail people; specialist transport services across Bromley for community groups and individuals with mobility problems.
Tel: 020 8663 6286

Bromley Gypsy/Traveller Project
Advice, support and information for travellers in Bromley borough, cultural support and cultural awareness.
Tel: 01689 839052

Bromley Healthcare
Bromley Healthcare is a community health care provider, providing a wide range of services to people of all ages. From health visiting to district nursing, and older people to continue living at home through care and support. In addition to this broad range of nursing services we also have a wide range of therapy services for adults. This includes speech and language therapy, physiotherapy and occupational therapy.
Headquarters: 379-397 Croydon Road, Beckenham, Kent BR3 3QL
Tel: 01689 866544

Bromley Mencap
Works with families and people with learning disabilities. Support and information on benefits, education, short breaks and independent living as well as offering workshops, support groups, leisure activities and a supported employment agency. Helpline on weekdays, family service team will visit families.
Tel: 020 8466 0790

Bromley MIND
Services for adults with mental health needs.
Tel: 01689 811 222
Mindcare Dementia Services: Tel: 020 8633 0499

Bromley Somali Community Association
Provides information and advice to the Somali community.
Tel: 020 8778 5539

Bromley X by X (Experts by Experience)
Speak up for the rights of deaf and disabled people and carers to have choice and control over the services they use and promote equality of opportunity and social inclusion.
Tel: 0844 330 4578

Burgess Autistic Trust
Provides a range of services which meet the varying needs for support of adults with Autism across the Autistic Spectrum. Services include:

  • Outreach Service a free support service for people with ASD, their parents and carers.
  • Independent Living Service a support service for people living in their own homes.
  • Supported Living accommodation.
  • Day Service offers autism-specific day care for adults.
  • 3 residential care homes in Bromley.

Main enquires tel: 020 8464 2897

A registered charity which provides volunteer support to mostly older people in the North Bromley area. This can be through short-term shopping, befriending, transport to local places, gardening, basic DIY and other practical help.
Tel: 020 8290 4992

Care Quality Commission (CQC), The
Inspector and regulator of all care services.
Care Quality Commission
National Correspondence
Citygate, Gallowgate
Newcastle upon Tyne NE1 4PA
Tel: 03000 616161

Carers Bromley
Information, advice and support for adult and young carers. Respite scheme and sitters service. Information on benefits and help with letter writing and form filling.
Tel: 01689 898 289

Caring with Confidence
A free online interactive learning programme which is available to carers who want help with caring and looking after themselves.
Call Carers Direct on 0808 802 0202

Citizens Advice Bureau
Beckenham and Penge
Tel: 020 8778 0921
Bromley Town
Tel: 020 8315 1940

Community Links Bromley
Advice and support for local voluntary organisations and community groups.
Tel: 020 8315 1900

Community Options Ltd (css)
Specialises in providing services for people with mental-health needs.
Tel: 020 8313 9725

Deaf Access
Helps deaf and hard of hearing people to improve and maintain their independence by providing information, support and services.
Tel: 020 8315 2550
Minicom: 020 8315 2552
SMS Text: 077 3244 9349

Disability Voice
An independent group representing the views of disabled people and their carers who live or work in the Borough of Bromley. Disability Voice aims to influence change and help identify areas for improvement across Council Departments and Health and Hospital Trusts and has close links with Deaf Access and Kent Association for the Blind.
Tel: 0845 463 2804

Elderly Accommodation Counsel
Information, advice and guidance on any aspect of care, support or housing for older people.
Freephone: 0800 377 7070

Headway South East London, North West Kent offers a variety of services to survivors of brain injury and stroke. We also offer support to their families and carers.
Tel: 0808 800 2244

I-Care Day Centre Trust Ltd
Provides a wide range of on-going, effective rehabilitative care therapies for victims of strokes, and offers an information, advice and counselling service to their carers.
Tel: 01689 862883

Kent Association for the Blind (KAB)
Aim to provide a quality service sensitive to the individual needs of those who are sight impaired, helping them to attain the highest level of independence.
Tel: 01622 691357

London Taxicard scheme
Provides subsidised door-to-door transport for people who have a serious mobility impairment and difficulty in using public transport. Taxicard holders make journeys in licensed London taxis and the subsidy applies directly to each trip. Contact Bromley Social Services for further information.
Tel: 020 8461 7777

Bromley Council’s new adult social care website provides information and advice should someone need help due to illness, age or disability, enabling them to keep their independence. Includes a resource directory of different agencies providing advocacy, help and support and an A-Z list of useful contacts.

enteNHS Direct
Health advice and information.
Freephone: 0845 46 47
Textphone: 0845 606 4647

Oxleas NHS Foundation Trust
Oxleas is in South East London and provides mental health and learning disability services in Bexley, Bromley and Greenwich boroughs.
Pinewood House, Pinewood Place, Dartford, Kent DA2 7WG
Tel: 01322 625700

Patient Advice and Liaison Service (PALS)
Freephone: 0800 917 7159

Pineapple Club
The Club provides social support and stimulation to older vulnerable people from the African Caribbean communities. This includes respite for carers and day care for up to 100 people with the provision of a nutritious hot Caribbean lunch.
Tel: 020 8676 8280

Advice and information about mental illness. Monday to Friday, 10:00am – 1:00pm
Tel: 0300 5000 927

South London Healthcare NHS Trust
South London Healthcare NHS Trust encompasses three smaller hospital trusts (Queen Mary’s Sidcup NHS Trust, Queen Elizabeth Hospital NHS Trust and Bromley Hospitals NHS Trust) to create a single hospital on several sites.
Headquarters: Frognal Avenue, Sidcup, Kent DA14 6LT

Bromley site
Switchboard & Appointments – Tel: 01689 863 000 Complaints liaison – Tel: 01689 863252
Patient Advice & Liaison Service (PALS) – Tel: 01689 863252