Useful local contacts in Essex and Southend-on-Sea

Council contacts

Essex County Council
Adult Social Care, County Hall, Market Road,
Chelmsford CM1 1QH

Tel: 0345 603 7630
Web: www.essex.gov.uk

Southend-on-Sea Borough Council
Department for People, Borough Council, Civic Centre,
Victoria Avenue, Southend-on-Sea SS2 6ER

Tel: 01702 215008
Email: council@southend.gov.uk
Web: www.southend.gov.uk

Thurrock Council
Civic Offices, New Road,
Grays RM17 6SL

Tel: 01375 652868
Web: www.thurrock.gov.uk

Age UK Essex

Celebrates, supports and champions older people without prejudice or discrimination. Offers advocacy, befriending, advice and support. Services cover all Essex, Southend-on-Sea and Thurrock.

112 Springfield Road,
Chelmsford CM2 6LF

Tel: 01245 346106
Email: info@ageukessex.org.uk
Web: www.ageuk.org.uk/essex

Alzheimer’s Society

Works to improve the quality of life of people affected by dementia.

Colchester office
Marylands, 43 Shrub End Road,
Colchester CO3 3UE

Tel: 01206 573708
Email: colchester@alzheimers.org.uk

Grays office
3rd Floor Civic Offices, New Road,
Grays RM17 6SL

Tel: 01375 413756
Email: grays-thurrock@alzheimers.org.uk

Harlow and Epping office
Latton Bush Centre, Southern Way,
Harlow CM18 7BL

Tel: 01279 418331
Email: harlow@alzheimers.org.uk
Email: eppingforest@alzheimers.org.uk

Mid Essex office
32 Wharf Road, Chelmsford CM2 6LU

Tel: 01245 260911
Email: midessex@alzheimers.org.uk

Laindon office
Astra House, Christy Way, Southfields Business Park,
Basildon SS15 6TQ

Tel: 01268 415914
Email: basildon-brentwood@alzheimers.org.uk

Southend office
Suite 1, Royce House, 630-634 London Road,
Westcliff-on-Sea SS0 9HW

Tel: 01702 345156
Email: southend@alzheimers.org.uk

Tendring office
Imperial House, Rosemary Road,
Clacton-on-Sea CO15 1NZ

Tel: 01255 260911
Email: tendring@alzheimers.org.uk

Uttlesford office – Locality Office
4b Twyford Court, High Street,
Dunmow CM6 1AE

Tel: 01371 872519
Email: uttlesford@alzheimers.org.uk
Email: essexadmin@alzheimers.org.uk – for locality enquires only. 

Carers Choices

Services to support the carer and the person they care for.

The White House, rear of Council Offices,
Kiln Road, Benfleet SS7 1TF

Tel: 01268 881130
Web: www.carerschoices.org

Citizens Advice Bureau

Free independent and confidential advice.

Essex Citizens Advice Bureau

Tel: 0344 477 0808
Web: www.essexcab.org.uk

Thurrock Citizens Advice Bureau

Tel: 0344 477 0808
Web: www.thurrockcab.org.uk 

Southend-on-Sea

Tel: 0344 477 0808
Web: www.citizensadvicesouthend.org.uk 

Essex Dementia Care

Provides one-to-one care, companionship and support for people with dementia, to promote good health and an active life.

Tel: 01245 363789
Email: info@essexdementiacare.org.uk
Web: www.essexdementiacare.org.uk

Essex Independent Care Association (EICA)

Represents the interests of independent social care providers locally, regionally and nationally.

Tel: 01268 565551
Email: office@eica.org.uk
Web: www.eica.org.uk

Essex Mencap

Tel: 07486 316467
Email: essexmencap@outlook.com
Web: www.essexmencap.org

RVS (Royal Voluntary Service) Essex

Helps older people maintain their independence and stay involved in the local community.

Tel: 01992 552069
Email: essexhub@royalvoluntaryservice.org.uk
Web: www.royalvoluntaryservice.org.uk/essex

Southend-on-Sea’s Health and Wellbeing Information Point (SHIP)

Southend-on-Sea’s online directory of health and wellbeing information.

Web: www.southendinfopoint.org

South Essex Care and Health Association (SECHA) and Essex Bed Register

Promotes first class care for the people who are cared for by members – residential or nursing care home providers and others who provide professional care services.

Tel: 01268 784501
Email: philroseman@secha.org.uk
Web: www.secha.org.uk

Southend Mencap

Tel: 01702 341250
Email: southendmencap.advocacy@hotmail.co.uk
Web: www.southendmencap.org.uk

Vibrance

Aims to enable people with a range of disabilities to have a greater voice and presence within their communities.

Tel: 0208 477 1800
Email: info@vibrance.org.uk
Web: www.vibrance.org.uk

Transport

Chelmsford Community Transport
Tel: 01245 477789
Web: www.chelmsforddialaride.org.uk

Colchester Community Voluntary Services
Tel: 01206 216600
Web: www.ccvs.org

Harwich Community Transport
Tel: 01255 552010
Web: www.harwichconnexions.co.uk

Southend-on-Sea Dial-a-Ride
Tel: 01702 212212
Web: www.southend.gov.uk

Tendring Community Transport
Tel: 01255 436962
Web: www.dial-a-ride.org

Uttlesford Community Travel
Tel: 01371 875787
Web: www.uttlesfordcommunitytravel.org

Wyvern Community Transport
Rochford Tel: 01268 753513
Castle Point Tel: 01268 754936
Web: www.wyverncommunitytransport.org.uk

Home Improvement Agencies (HIAs)

Papworth Trust Home Solutions

Email: info@papworthtrust.org.uk
Web: www.papworthtrust.org.uk

Basildon
Bradbury House, Witchards,
Basildon SS16 5BP

Tel: 01268 663221

South West Essex
Brentwood Office, Town Hall,
Brentwood Borough Council,
Ingrave road, Brentwood CM15 8AY

Tel: 01277 503101

West Essex and Hertfordshire
Unit 41, Golds Nurseries Business Park,
Jenkins Drive, Elsenham CM22 6JX

Tel: 01279 648408

Swan Care and Repair

Colchester
Pilgrim House, High Street,
Billericay CM12 9XY

Tel: 0300 303 2500
Email: information@swan.org.uk
Web: www.swan.org.uk

Special equipment

 The British Red Cross

Offers a volunteer-led medical equipment service that provides wheelchair hire and short-term loans of equipment. Search its website for your nearest service.

Web: www.redcross.org.uk

Living Made Easy

Living Made Easy offers help and advice on daily living as well as details of equipment that is on the market that could help you. It is run by the Disabled Living Foundation and works in conjunction with AskSARA.

Web: www.livingmadeeasy.org.uk

AskSARA

Part of the Disabled Living Foundation, AskSARA is an easy-to-use, award-winning online self-help guide that is particularly useful if you are not sure what practical items might help you.

Web: www.asksara.dlf.org.uk

Disability Equipment Service

The Disability Equipment Service is a not-for-profit organisation providing a service to buy and sell items of used disability equipment. It is an information provider and gives no guarantee as to the suitability or quality of the equipment.

Web: www.disabilityequipmentservice.co.uk

Deafblind UK-Essex

Meeting the needs of deafblind people. Services include: holistic home assessment; advocacy and assistance with remaining independent; a social club; regular volunteer visitors; and support with accessing health appointments.

Tel/Textphone: 01733 358100
Email: info@deafblind.org.uk
Web: www.deafblind.org.uk

Essex Blind Charity

Essex Blind Charity’s services include: permanent residential care and respite breaks for the elderly visually impaired, equipment centres demonstrating ‘aids to daily living’, and hospital eye clinic support groups.

Read House, 23 The Esplanade,
Frinton-on-Sea CO13 9AU

Tel: 01206 548196
Web: www.essexblind.co.uk

Essex Coalition of Disabled People

Aims to improve the quality of life for people with physical, sensory, learning or mental disabilities.

Ivan Peck House, 1 Russell Way,
Chelmsford CM1 3AA

Tel: 01245 392300
Textphone: 01245 392302
Email: info@ecdp.org.uk
Web: www.ecdp.org.uk

Hearing Help-Essex

Aims to prevent vulnerable, elderly, hard of hearing people from becoming depressed, isolated and excluded. Also provides equipment such as amplified telephones and flashing doorbells. Day care centres are also run in mid-Essex.

Sadlers House, 2 Legg Street,
Chelmsford CM1 1AH

Tel: 01245 496347
Email: info@hearinghelpessex.org.uk
Web: www.hearinghelpessex.org.uk

RAD-Royal Association for Deaf People

The Royal Association for Deaf People (RAD) promotes the welfare and interests of deaf people (whose first or preferred language is sign language).

Century House South, Riverside Office Centre,
North Station Road, Colchester CO1 1RE

Tel: 0845 688 2525
Email: info@royaldeaf.org.uk
Web: www.royaldeaf.org.uk 

Southend-on-Sea Blind Welfare Organisation

For blindness/visual problems, helps with independent living issues – provides information and equipment.

117 Hamlet Court Road, Westcliff-on-Sea,
Essex SS0 7ES

Tel: 01702 342131
Email: info@sbw.org.uk
Web: www.southendblindwelfare.org.uk

Support 4 Sight

A registered charity delivering services for blind and partially-sighted people of all ages in Essex; including information and assistance with visual aids, a telephone careline, a social drop-in session, touch-typing computer training, and a children’s tactile toy library.

2-4 George Street,
Saffron Walden CB10 1EQ

Tel: 01799 523700
Email: info@support4sight.org.uk
Web: www.support4sight.org.uk

Telecare

Emergency alarm services

Basildon, Castlepoint, Rochford Careline

Tel: 01268 208080

Braintree and Maldon Carecall

Tel: 01376 551600
Email: meccg.carecall@nhs.net

Brentwood Community Alarms Service

Tel: 01277 312500
Email: community.alarms@brentwood.gov.uk

Chelmsford (Chelmer Housing Partnership)

Tel: 0300 555 0500
Email: enquiries@chp.org.uk

Colchester Helpline

Tel: 01206 769779

Epping Forest Careline

Tel: 0208 532 1065
Email: careline@eppingforestdc.gov.uk

Harlow Careline

Tel: 01279 446655
Email: contact@harlow.gov.uk

Southend-on-Sea Careline

Tel: 01702 332062
Email: careline@seh.southend.gov.uk

Tendring Careline

Tel: 01255 222022
Email: careline@tendringdc.gov.uk

Uttlesford District Lifeline

Tel: 01799 510510
Email: housingadmin@uttlesford.gov.uk