Useful local contacts in Buckinghamshire

Adult Social Care
Buckinghamshire County Council
Tel: 01296 383204
Email: customerservices@buckscc.gov.uk
Web: www.buckscc.gov.uk
Web: www.careadvicebuckinghamshire.org

Age UK Buckinghamshire (previously called Age Concern)
Confidential, up-to-date, independent information and advice on all issues of concern, including dementia, for older people, their families, friends and carers.

Helpline Tel: 01296 431911 open between 9.30am and 12.30am each weekday morning.
Web: www.ageuk.org.uk/buckinghamshire

Alzheimer’s Society
Alzheimer’s Society works to improve the quality of life of people affected by dementia by providing advice, information and support.

Aylesbury and Buckingham
Tel: 01296 331 722
Email: aylesbury@alzheimers.org.uk

Milton Keynes
Tel: 01908 232 612
Email: miltonkeynes@alzheimers.org.uk

South Buckinghamshire
Tel: 01494 670 909
Email: southbuckinghamshire@alzheimers.org.uk

Buckinghamshire Hospitals NHS Trust
Tel: 01494 434411
Web: www.buckinghamshirehospitals.nhs.uk
Email: buckshospitals.info@buckshosp.nhs.uk

Care Quality Commission, The
An independent body set up by Government to carry out inspections, report on care services and councils with the aim of improving social care.

Tel: 03000 616161
Web: www.cqc.org.uk

Carers Bucks
Supports carers in their caring role by providing information, advice and emotional support.

Tel: 01296 392711
Web: www.carersbucks.org

Citizens Advice Bureau
A registered charity offering advice and information to the public on a wide range of topics. The service is free, confidential and independent.

Amersham
Tel: 0344 245 1289

Aylesbury and District
Tel: 0344 411 1444

Buckingham, Winslow and District
Tel: 0344 245 1289

Chiltern
Tel: 0344 245 1289

High Wycombe and District
Tel: 0344 245 1289

Milton Keynes Central
Tel: 01908 604475

Web: www.citizensadvice.org.uk

Crossroads
Provides a reliable, tailored service, for each carer and the person they care for; this charity improves the lives of carers by giving them a break from their caring responsibilities.

Crossroads Care Central and South Buckinghamshire
Tel: 01494 568980
Web: www.buckscrossroads.org.uk
Email: info@buckscrossroads.org.uk

Paying for care
We have a factsheet ‘Do you have to pay?’ which explains what contribution (if any) you will have to make towards paying for any services you need.

Contact Adult Social Care at Buckinghamshire County Council, County Hall, Aylesbury HP20 1YU or phone 01296 383204 for a current factsheet. More information can be found on the website: www.careadvicebuckinghamshire.org

‘Tell Us Once’
When you make an appointment to register a death in Buckinghamshire, you can extend your appointment and take up the ‘Tell Us Once’ service. This will mean that the registrar can send your information to other government organisations that need to know about the death.

To book an appointment with the registrar online, visit: https://s5.sishost.co.uk//BK/Agenda/OnlineBookingsPublic/Signup.aspx

Or call:

Aylesbury area: 01296 382581
Beaconsfield area: 01494 475200

Telecare and specialist equipment
Specialist equipment at home
There is a wide range of equipment available to make life easier for you if you are struggling with your mobility. SAFE+WELL is a new service offered by our contracted equipment suppliers NRS Healthcare.

The service is available to all residents either online or by telephone. Through a simple and straightforward set of questions the short survey will help you choose the right daily living aids, suggest places you can buy them, and let you know where you can try them locally.

To find out more visit www.safeandwell.co.uk/buckinghamshire or call: 0300 100 0247.

Healthcare advice and support
Patient Advice and Liaison Service (PALS)
Each NHS Trust in Buckinghamshire has a Patient Advice and Liaison Service within it which serves as a one stop shop for patients and their families seeking advice and support on all aspects of healthcare.

Buckinghamshire Hospitals NHS Trust
Tel: 01296 316042
Email: pals@buckshosp.nhs.uk

Milton Keynes General Hospital NHS Trust
Tel: 01908 243633
Email: pals@mkpct.nhs.uk

Oxford Health NHS Foundation Trust
Tel: 0800 328 7971
Email: pals@oxfordhealth.nhs.uk

Wycombe and Amersham Hospitals
Tel: 01494 425882
Email: pals@buckshosp.nhs.uk