Useful local contacts in North Yorkshire

Advocacy

Advocacy Alliance Scarborough

Office 28, The Street,
12 Low Clark Street,
Scarborough YO12 7PU

Tel: 01723 363910
Email: office@scarboroughadvocacy.co.uk
Web: www.scarboroughadvocacy.co.uk

North Yorkshire Advocacy
North Yorkshire Advocacy is a charitable organisation that helps vulnerable people to speak up and to have a voice in the decisions that matter to them.

Elizabeth House,
Barker Business Park, Melmerby,
Ripon HG4 5NB

Tel: 01609 778652
Email: admin@nyadvocacy.org
Web: www.nyadvocacy.org

Carers’ services

Craven and Airedale Carers’ Resource

Griffin House,
Broughton Hall, Business Park,
Skipton BD23 3AN

Tel: 01756 700888
Fax: 01756 799944
Email: info@carersresource.org
Web: www.carersresource.org

Harrogate Carers Resource

11 North Park Road,
Harrogate,
North Yorkshire HG1 5PD

Tel: 01423 500555
Fax: 01423 507777

Email: info@carersresource.org
Web: www.carersresource.org

Hambleton and Richmondshire Carers Resource Centre

2 Omega Business Village,
Thurston Road, Northallerton,
North Yorkshire DL6 2NJ

Tel: 01609 780872
Fax: 01609 788489
Email: info@hrcarers.org.uk
Web: www.hrcarers.org.uk

Scarborough and Ryedale Carers Resource Centre

96 High Street,
Snainton, Scarborough,
North Yorkshire YO13 9AJ

Tel: 01723 850155 (24-hour answer phone)
Email: staff@carersresource.net
Web: www.carersresource.net

Selby Carers Centre

Community House,
Portholme Road, Selby,
North Yorkshire Y08 4QQ

Tel: 0300 012 0415 (local call rate)
Fax: 0844 247 4282
Email: selbydistrict@carerscount.org.uk
Web: www.cloverleaf-advocacy.co.uk

Community Mental Health Team (CMHT)

www.northyorks.gov.uk

Independent Care Group

5 Beechwood Grove,
Harrogate HG2 8QP

Tel: 01423 816582
Email: keren.wilson@indcaregroup.plus.com

Northallerton and the Dales Mencap Society

Represents the interests of people with learning disabilities and their carers in the Hambleton and Richmondshire Districts of North Yorkshire.

The Mencap Centre,
Goosecroft Lane, Northallerton,
North Yorkshire DL6 1EG

Tel: 01609 778894 (Sue Lear, Development Manager)
Email: admin@northallertonmencap.org.uk

North Yorkshire County Council

Customer Service Centre

Tel: 01609 780780

Adult Social Care complaints

Tel: 01609 532638
Fax: 01609 532025
Email: social.complaints@northyorks.gov.uk

Emergency duty team

Tel: 0845 034 9417
Fax: 01347 824648 (out of hours only)
Email: edt@northyorks.gov.uk

Patient Advice and Liaison Service (PALS)

PALS provides information for patients and their families and can help you deal with any concerns around your hospital treatment. Problems can be discussed with the PALS Officer in confidence and you can work together to find a solution.

You can contact the PALS Officer between 9.00 am and 5.00 pm.

The James Cook University Hospital,
Marton Road,
Middlesbrough TS4 3BW

Tel: 0800 028 2451
Text: 07799 893806
Email: pals@stees.nhs.uk

Clinical Commissioning Groups

NHS Vale of York Clinical Commissioning Group

West Offices,
Station Rise,
York YO61 6GA

Tel: 01904 555870
Email: valeofyork.contactus@nhs.net
Web: www.valeofyorkccg.nhs.uk

NHS Hambleton, Richmondshire and Whitby Clinical Commissioning Group

Civic Centre,
Stone Cross,
Northallerton DL6 2UU

Tel: 01609 767600
Email: hrwccg.hrwccgenquiries@nhs.net
Web: www.hambletonrichmondshireandwhitbyccg.nhs.uk

NHS Scarborough and Ryedale Clinical Commissioning Group

Scarborough Town Hall,
York House, St. Nicholas Street,
Scarborough YO11 2HG

Tel: 01723 343660
Email: scrccg.enquiries@nhs.net
Web: www.scarboroughryedaleccg.nhs.uk

NHS Harrogate and Rural Clinical Commissioning Group

1 Grimbald Crag Court,
St James Business Park,
Knaresborough HG5 8QB

Tel: 01423 799300
Email: hardccg.enquiries@nhs.net
Web: www.harrogateandruraldistrictccg.nhs.uk

Healthwatch

Making sure your views on local health and social care services are heard.

Tel: 01904 621631
Email: healthwatchny@nbforum.org.uk
Web: www.healthwatchnorthyorkshire.co.uk

District Councils

Craven District Council 

Tel: 01756 700 600
Email: contactus@cravendc.gov.uk
Web: www.cravendc.gov.uk

Hambleton District Council 

Tel: 01609 779977
Email: info@hambleton.gov.uk
Web: www.hambleton.gov.uk

Harrogate Borough Council

Tel: 01423 500600
Email: CustomerServices@harrogate.gov.uk
Web: www.harrogate.gov.uk

Richmond District Council

Tel: 01748 829100
Email: enquiries@richmondshire.gov.uk
Web: www.richmondshire.gov.uk

Ryedale District Council

Tel: 01653 600666
Email: info@ryedale.gov.uk
Web: www.ryedale.gov.uk

Scarborough Borough Council

Tel: 01723 232323
Email: customer.first@scarborough.gov.uk
Web: www.scarborough.gov.uk

Selby District Council

Tel: 01757 705101
Email: info@selby.gov.uk
Web: www.selby.gov.uk

Telecare

Yorkshire Ambulance Service: Telecare Assistance Service
Independant is a 24/7 telecare assistance service that provides help and support whenever you or your loved ones need it, all at the push of a button.

Brought to you by Yorkshire Ambulance Service and delivered by leading national telecare provider Welbeing, Independant lets you enjoy your independence and gives you the reassurance of knowing that if something goes wrong, you’re not on your own.

It’s not just a telecare assistance service, it’s the ‘freedom to live without worry’ button.

Tel: 0300 330 5420
Web: www.yourindependant.co.uk
Twitter: @YASIndependant