Useful local contacts in Somerset

The following useful contacts in Somerset provide various support services and advice for older people, people with disabilities and carers.


Advocacy

Swan Advocacy

Hi-point, Thomas Street,
Taunton TA2 6HB

Phone: 0333 344 7928
Email: somerset@swanadvocacy.org.uk
Web: www.swanadvocacy.org.uk/somerset

Carers

Compass Carers

Dedicated support service for carers across Somerset.

11-12 Belverdere Trading Estate,
Taunton TA1 1BH

Phone: 01823 255911 Monday to Friday 9am to 5pm
Email: info@compassdisability.org.uk
Web: www.compasscarers.org.uk

Carers UK

The voice of carers.

Tel: 0808 808 7777
Web: www.carersuk.org

Carers Trust

The UK’s largest provider of comprehensive carers support services.

Email: support@carers.org
Web: www.carers.org

Community Council for Somerset

Phone: 01823 331222
Email: info@somersetrcc.org.uk
Web: www.somersetrcc.org.uk

Dementia

Alzheimer’s Society

The UK’s leading care and research charity for people with this disease. The Alzheimer’s Society runs memory cafés and Singing for the Brain groups throughout Somerset for carers and the people they care for.

Old Kelways, Somerton Road,
Langport TA10 9SJ

Somerset office: 01458 251541
Email: somerset@alzheimers.org.uk
Helpline: 0300 222 1122
Web: www.alzheimers.org.uk

Direct Payments

Enham

Somerset Direct Payments Advisory Service.

Enham (Head Office),
Enham Place,
Enham Alamein, Andover,
Hampshire SP11 6JS

Phone: 0845 504 6229
Email: directpayments.somerset@enham.org.uk
Web: www.enham.org.uk

Disabilities

Compass Disability Services

An organisation of disabled people working through consultation, representation, research and service provision to improve access to all services and facilities.

11-12 Belverdere Trading Estate,
Taunton TA1 1BH

Tel: 01823 282823
Text: 07568 109960
Minicom: 01823 255919
Email: info@compassdisability.org.uk
Web: www.compassdisability.org.uk

Disabled Living Foundation

National charity providing advice on mobility and disability aids, daily living equipment.

Helpline: 0300 999 0004
Web: www.dlf.org.uk

Drugs and alcohol

Somerset Drug and Alcohol Service

Phone: 0300 303 8788
Email: somerset.das@cgl.org.uk
Web: www.somersetdap.org.uk

Health

Motor Neurone Disease Association

A charity for assisting people with Motor Neurone Disease, equipment, wheelchairs, beds, stairlifts, financial difficulties and general care.

PO Box 246,
Northampton NN1 2PR

Phone: 01604 250505
Email: enquiries@mndassociation.org
Web: www.mndassociation.org

MS (Multiple Sclerosis) Society

For assistance and advice about Multiple Sclerosis.

MS National Centre (MSNC),
372 Edgware Road,
London NW2 6ND

Phone: 0208 438 0700
Helpline: 0808 800 8000
Email: helpline@mssociety.org.uk
Web: www.mssociety.org.uk

Somerset Cancer Care Support Group

Offers information, advice and support to patients, their family, friends and carers through every stage of the illness.

Phone: 0845 070 8910
Web: www.somerset-hospice.org.uk

Home improvement help

Aster Living

Can help with small or major adaptations to your home, repairs and improvements and home safety checks. Aster also offers supported housing schemes, including Extra Care and retirement homes.

Sarsen Court,
Horton Avenue,
Devizes SN10 2AZ

Phone: 0333 400 8299
Email: info@asterliving.co.uk
Web: www.asterliving.co.uk

Millbrook Community Equipment Service

Units N1 and N2, Knights Road,
Chelston Business Park,
Wellington TA21 8YA

Phone: 0333 003 2407
Web: www.somersetmyhomemylife.com

Independent Living Centres in the South West

Living

The Vass,
Gill Avenue,
Bristol BS16 2QQ

Tel: 0117 965 3651
Email: info@thisisliving.org.uk

Independent Living Centre

St George’s Road,
Semington,
Wiltshire BA14 6JQ

Tel: 01380 871007
Email: welcome.ilc.semington@googlemail.com

Web: www.ilc.org.uk

Independent Living Centre

Devon House,
Brunel Road,
Newton Abbot TQ12 4PB

Tel: 01392 380181
Email: ilc-exeter@devon.gov.uk

Legal advice

The Law Society

Help with finding a solicitor near you who specialises in advice about care.

Web: www.lawsociety.org.uk

Mental health

Mencap

The UK’s leading charity for people with a learning disability and their families.

123 Golden Lane
London EC1Y 0RT

Tel: 0808 808 1111
Email: helpline@mencap.org.uk
Web: www.mencap.org.uk

Mind Association

Supports people with mental health problems and promotes good mental health in the community.

15-19 Broadway,
Stratford,
London E15 4BQ

Phone: 0300 123 3393
Text: 86463
Email: info@mind.org.uk
Web: www.mind.org.uk

Taunton and West Somerset MIND

Offers ‘Mindline’, an out of hours phone support service.

Sussex Lodge,
44 Station Road,
Taunton TA1 1NS

Tel: 01823 334906
Out of hours: 01823 276892
Web: www.mindtws.org.uk

South Somerset MIND

Unit 4, Yeovil Small Business Centre,
Houndstone Business Park,
Yeovil BA22 8WA

Tel: 01935 474875
Email: info@southsomersetmind.co.uk
Web: www.southsomersetmind.co.uk

Somerset Dementia Adviser Service

The Somerset Dementia Adviser Service can tell you where to find the information you need, not only about your illness but also the best services for you in Somerset.

Tel: 01458 251541
Email: somersetDAS@alzheimers.org.uk
Web: www.dementiasomerset.org.uk

Older people

Age UK

Advice line: 0800 678 1174
Web: www.ageuk.org.uk

Age UK Somerset

Provides a range of services, projects, advocacy, emotional and practical support to older people 65 years and over, their relatives and carers.

Ash House,
Cook Way, Bindon Road,
Taunton TA2 6BJ

Tel: 01823 345613
Email: ianda@ageuksomerset.org.uk
Web: www.ageuk.org.uk/somerset

Aster Living Home from Hospital

Practical help to get home from hospital and recuperate in the comfort of your own home.

Tel: 0333 400 8299
Web: www.aster.co.uk/homes-services/care-support/remain-in-the-family-home

British Red Cross – Support at Home

Short-term help after a stay in hospital.

Livingstone Way,
Taunton TA2 6BD

Tel: 01823 273700
Web: www.redcross.org.uk

Care Aware

Advisory and advocacy service specialising in elderly care funding advice.

PO Box 8,
Manchester M30 9NY

Phone: 0161 707 1107
Email: enquiries@careaware.co.uk
Web: www.careaware.co.uk

Care Choices

Publishers of this Directory, Care Choices also run a free phone service, designed to generate reports of care providers which match your specific needs.

Tel: 0800 389 2077
Web: www.carechoices.co.uk

Independent Age

Speak to an adviser for free and impartial advice on home care, care homes, NHS services, housing and other issues. Lines are open Monday to Friday from 10am – 4pm.

18 Avonmore Road,
London W14 8RR

Phone: 0800 319 6789
Email: advice@independentage.org
Web: www.independentage.org

The Relatives and Residents Association

Advises older people needing, or living in, residential care and their relatives.

1 The Ivories,
6-18 Northampton Street,
London N1 2HY

Advice Line: 0207 359 8136
Email: info@relres.org
Web: www.relres.org

Sensory loss

deafPLUS

Provides advice, advocacy and life skills to North-East Somerset and Bath.

Tel/Text: 07443 023321
Email: kate.harris@deafPLUS.org
Web: www.deafplus.org

Somerset Sight

A charity that helps visually impaired people in Somerset.

Northfield House,
51 Staplegrove Road,
Taunton TA1 1DG

Phone: 01823 333818
Email: admin@somersetsight.org.uk
Web: www.somersetsight.org.uk

Other advice

Care Quality Commission (CQC), The

Regulator and inspector of all care services.

For general enquiries contact:

The Care Quality Commission,
Citygate, Gallowgate,
Newcastle upon Tyne NE1 4PA

Phone: 03000 616161
Web: www.cqc.org.uk

Citizens Advice Bureaux

Free, independent and confidential advice.

Web: www.citizensadvice.org.uk

Mendip

5 King Street
Frome BA11 1BH

Phone: 0344 488 9623
Email: advice@mendipcab.org.uk
Web: www.mendipcab.org.uk

Sedgemoor

Royal Clarence House,
High Street,
Bridgwater TA6 3BH

Phone: 0344 488 9623
Web: www.sedgemoorcab.org.uk

South Somerset

Phone: 0344 488 9623
Web: www.citizensadvicesouthsomerset.org.uk

Taunton

Phone: 0344 488 9623
Web: www.tauntoncab.org.uk

West Somerset

Phone: 0800 802 1808
Web: www.westsomersetadvice.org.uk

Somerset Choices

The community information database for Somerset.

Web: www.somersetchoices.org.uk

Soldiers, Sailors, Airmen and Families Association (SSAFA)

Help and support for people who serve in our Armed Forces, people who used to serve and their families.

Helpline: 0800 731 4880
Web: www.ssafa.org.uk

Somerset’s district councils

Mendip District Council

Cannards Grave Road,
Shepton Mallet BA4 5BT

Phone: 0300 303 8588
Web: www.mendip.gov.uk

Sedgemoor District Council

Bridgwater House,
King Square,
Bridgwater TA6 3AR

Phone: 0300 303 7800 or 01278 435435
Web: www.sedgemoor.gov.uk

South Somerset District Council

Brympton Way,
Yeovil BA20 2HT

Phone: 01935 462462
Web: www.southsomerset.gov.uk

Taunton Deane Borough Council

The Deane House,
Belvedere Road,
Taunton TA1 1HE

Phone: 01823 356356
Email: enquries@tauntondeane.gov.uk
Web: www.tauntondeane.gov.uk

West Somerset Council

West Somerset House,
Killick Way, Williton,
Taunton TA4 4QA

Phone: 01643 703704
Email: customerservices@westsomerset.gov.uk
Web: www.westsomersetonline.gov.uk