Useful local contacts

Useful local contacts

Action for Carers Surrey
Raising awareness of carers’ needs across Surrey.

Tel: 01483 302748
Email: info@actionforcarers.org.uk
Web: www.actionforcarers.org.uk

Action Surrey
Help to reduce your energy bills.

Tel: 0800 783 2503
Email: info@actionsurrey.org
Web: www.actionsurrey.org

Advocacy Services

Tel: 0300 0307333
Text: 07561 392818
Email: advocacy@sdpp.org.uk
Web: www.advocacyinsurrey.org.uk

Age UK Surrey
Offers information and practical advice to help older people enjoy later life.

Rex House, William Road, Guildford GU1 4QZ

Tel: 01483 503414
Web: www.ageuk.org.uk

For local Age UK and Age Concern offices in Surrey, visit www.surreyinformationpoint.org.uk

Alzheimer’s Society
Provides information and support to anyone affected by dementia.

Tel: 0300 222 11 22
Web: www.alzheimers.org.uk

Blue Badge Scheme

Tel: 0300 200 1003
SMS: 07527 182861
Minicom: 0208 541  9698

Lines open Monday to Friday 8.00am to 6.00pm

Web: www.surreycc.gov.uk/contact-us/blue-badge

Citizens Advice Surrey
Provides free confidential advice to residents in Surrey.

Web: www.citizensadvicesurrey.org.uk

Dementia Friendly Surrey

Web: www.dementiafriendlysurrey.org.uk

deafPlus

Tel: 0207 790 6147
Email: info@deafplus.org
Web: www.deafplus.org

Financial Conduct Authority (FCA)
Independent financial regulator for businesses in the UK.

Consumer Helpline: 0800 111 6768 or 0300 500 8082
Email: consumer.queries@fca.org.uk
Web: www.the-fca.org.uk

Surrey Fire and Rescue Service
Provides free Home Fire Safety visits

Tel: 0800 085 0767

Healthwatch Surrey
Gives people a voice to improve and shape services and help them get the best out of health and social care services.

Tel: 0303 303 0023 (local rate number)
Text Relay: 18001 0303 303 0023
SMS Text: 07592 787533

Email: enquiries@healthwatchsurrey.co.uk
Web: www.healthwatchsurrey.co.uk

Health and Wellbeing Surrey
Information for Surrey residents to promote health and wellbeing.

Web: www.healthysurrey.org.uk

Just Advocacy
Offering independent advocacy support to people who find it difficult to be heard or speak out for themselves. This includes people with disabilities, older people, and those with mental health issues.

Web: www.justadvocacy.org.uk
Telephone: 01276 28515
Email: staff@justadvocacy.org.uk

KAG Advocacy

Web: www.kagadvocacy.org.uk
Telephone: 0208 5491028
Email: rights@kag.org.uk

Mental Health Advocacy

North West Surrey
All inpatient units and community services

Telephone: 0845 643 6317 or 01932 723 759
Email: wsadvocacy@matrixsdt.com

Independent Hospitals Advocacy
Susan Dickson
Sites covered: Alpha Hospitals (Knaphill)
Priory Hospitals (Farmfield and Sturt House)

Telephone: 07717 841290
Email: susan@matrixsdt.com

South West Surrey
All inpatient units and community services

Telephone: 0845 643 6317
Email: wsadvocacy@matrixsdt.com

Local Pension Service
Help and advice on your pension.

Tel: 0845 606 0265
Web: www.gov.uk

Mental Health Crisis Helpline
Open 5.00pm to 9.00am Monday to Friday and 24 hours a day at weekends including bank holidays.

Tel: 0300 456 8342
SMS: 07717 989024
Web: www.sabp.nhs.uk

One Stop Surrey

Tel: 01483 503414
SMS: 07548 314281
Email: onestopsurrey@ageuksurrey.org.uk
Web: www.ageuk.org.uk

Patient Advice and Liaison Service (PALS)
Provides advice and support to help resolve any concerns you may have about NHS services.

Tel: 01372 216203, Monday to Friday, 9am to 5pm
Email: pals@sabp.nhs.uk
Web: www.sabp.nhs.uk

Patient Transport Service
Provides a non-emergency booking service and general enquiries around transport options available for eligible patients living in Surrey, or who are registered with a Surrey GP.

Tel 0300 200 1067, Monday to Friday, 8.00am to 6.00pm not including bank holidays.

Safeguarding Adults
In an emergency call 999.

For further information contact the Adult Social Care Helpline

Tel: 0300 200 1005
Email: contactcentre.adults@surreycc.gov.uk

Sensory services by Sight for Surrey
The largest charitable organisation in Surrey working with people who are visually impaired, Deaf, Hard of Hearing or who have combined sight and hearing loss, Deaf and Hard of Hearing

Tel: 01372 377 701
Voice Line for Deaf/Hard of Hearing: 01372 869961
SMS: 07860 026269
Email: info@sensoryservices.org.uk
Web: www.sightforsurrey.org.uk

Society of Later Life Advisers (SOLLA)

Telephone: 0333 2020 454
Email: admin@societyoflaterlifeadvisers.co.uk
Web: www.societyoflaterlifeadvisers.co.uk

Surrey Choices

Tel: 01483 806806
Text: 07860 026932
Email: info@surreychoices.com
Web: www.surreychoices.com
Easy Info: www.easyinfoforus.org.uk

Surrey Disability Register (SDR)
To register a disability in Surrey contact SDR.

Tel: 0300 200 1005, Monday to Friday 8.00am to 6.00pm
Text: 07527 182861
Email: sdr@surreycc.gov.uk

Surrey and Borders Partnership NHS Foundation Trust (mental health trust)

Tel: 0300 555 5222
Textphone: 0208 964 6326
Web: www.sabp.nhs.uk

Surrey Care Association

Tel: 01372 825116
Web: www.surreycare.co.uk

Surrey Coalition of Disabled People

Tel: 01483 456558
Text: 07780 933053
Web: www.surreycoalition.org.uk

Surrey County Council
Adult Social Care helpline – for information and signposting

Tel: 0300 200 1005
SMS: 07527 182861
Email: contactcentre.adults@surreycc.gov.uk
Web: www.surreycc.gov.uk

Out of hours (5.00pm to 9.00am) for emergencies:

Tel: 01483 517898
Email: edt.ssd@surreycc.gov.uk

Social care, community support and health contacts

Mental Health ‘Community Connections’ Services
Five organisations provide community-based opportunities and services for people with mental health needs in Surrey to promote mental wellbeing. The services include self-help groups, access to training and volunteering opportunities, social and leisure activities.

CornerHouse
2 Courtney Road
Woking GU21 5HQ

Tel: 01483 757461
SMS: 07902 426961
Email: info@cornerhousewoking.org.uk
Web: www.cornerhousewoking.org.uk

Mary Frances Trust
23 The Crescent
Leatherhead KT22 8DY

Tel: 01372 375400
SMS: 07929 024722
Email: info@maryfrancestrust.org.uk
Web: www.maryfrancestrust.org.uk

Richmond Fellowship
Redhill
3rd Floor Rawlinson House
9 London Road
Redhill RH1 1LY

Tel: 01737 771282
SMS: 07770 890245
Email: redhillcc@richmondfellowship.org.uk
Web: www.richmondfellowship.org.uk

Southern Addictions Advisory Service (SAdAS)
The Welcome Project

Tel: 01483 590150SMS: 07909 631623
Email: welcomeproject@catalystsupport.org.uk
Web: www.welcomeprojectsurrey.co.uk

Wellness With A Goal (WWAG)
4A Church Street
Walton-On-Thames KT12 2QS

Tel: 01932 231918 Monday to Thursday 10.00am to 4.00pm
SMS: 07812 101752
Text Relay: 18001 01932 231918
Email: info@wwag.org.uk
Web: www.wwag.org.uk

Surrey Disabled People’s Partnership
An independent organisation, run and controlled by disabled people.

51 Commercial Way
Woking GU21 6HN

Tel: 01483 750973
SMS: 07561 392818
Web: www.sdpp.org.uk

Surrey Independent Living Council (SILC)
Astolat, Coniers Way
Burpham
Guildford GU4 7HL

Tel: 01483 458 111
Text: 07919 418 099
Email: admin@surreyilc.org.uk
Web: www.surreyilc.org.uk

Surrey Information Point
An online directory of information, services and activities to support adults in Surrey to live independently.

Web: www.surreyinformationpoint.org.uk

Surrey Minority Ethnic Forum
A collective of community and voluntary groups from Black, Asian and Minority Ethnic (BAME) backgrounds. Through the Forum, members can access information and resources to support their work in Surrey, sharing best practice, voicing concerns and influencing services and policies, both locally and nationally.

Tel: 01483 566 072
Email: smef@surreyca.org.uk
Web: www.smef.org.uk

Surrey Telecare
For information about the telecare services available in Surrey.

Web: www.surreytelecare.com

The Hubs
The Surrey Hubs are local centres providing information about care and support to help people stay independent.

Web: www.thesurreyhubs.org.uk

The Hub Addlestone offers a mobile service
Email: info@hubaddlestone.org.uk

The Hub Camberley offers a mobile service
Email:  info@hubmobile.org.uk

The Hub Dorking offers a mobile service
Tel:  07805 081204 Text: 07704 288772
Email: info@thehubdorking.org.uk

Epsom Tel: 01372 744479 Text: 07704 288772
Email: thehubepsom.org.uk

Godalming Tel: 01483 410390 Text: 07847 752459
Email: info@hubgodalming.org.uk

Redhill Tel: 01737  390200 Text: 07704 288772
Email: info@thehubredhill.org.uk

Staines Tel: 01784 458200 Text: 07519 861452
Email: info@hubstaines.org.uk

The Hub Walton offers a mobile service
Text: 07704 288772
Email: info@thehubwalton.org.uk

Woking Tel: 01483 747400 Text: 07561 392818
Email: info@hubwoking.org.uk

Your Sanctuary helpline
Domestic abuse support line.

Tel: 01483 776822
Email: info@yoursanctuary.co.uk
Web: www.yoursanctuary.org.uk

Wellbeing Centres
Search Surrey Information Point for your local Wellbeing Centre at www.surreyinformationpoint.org.uk

Tel: 0300 200 1005
Text: 07527 182861