Age Concern England
Tel: 0800 00 99 66
Web: www.ageconcern.org.uk
Provides information on issues affecting older people and their carers.
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ACT - Applied Care Training
Tel: 0115 9655 776
Specialist dementia training organisation.
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Alzheimer's Society, The
Tel: 020 7306 0606
Web: www.alzheimers.org.uk
Promotes its unique knowledge and understanding of dementia, develops quality in its care services, to support people with dementia, their families and their carers.
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Association of Charity Officers
Tel: 01707 651777
Web: www.aco.uk.net
A national umbrella body for 'benevolent charities' - which provide aid and advice to individuals in need.
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Association of Independent Care Advisers, The (AICA)
Tel: 01483 203066
Web: www.aica.org.uk
Represents member organisations around the country that help people decide on the best choice of care.
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Association for Real Change (ARC)
Tel: 01246 555043
Web: www.arcuk.org.uk
An umbrella organisation that brings together those who provide services for people with learning disabilities.
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Benefits Advice
Tel: 0845 7123456
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British Heart Foundation
Tel: 0845 070 8070
Web: www.bhf.org.uk
Plays a leading role in the fight against heart disease so that it is no longer a major cause of disability and premature death.
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Carer, The
www.thecarer.co.uk
TheCarer was formed to offer a unique reference point on the practicalities and emotional needs of carers.
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Care Select Helpline
Tel: 0800 389 2077
Web: www.carechoices.co.uk |
Care Standards Inspectorate for Wales
Tel: 01443 848450
Web: www.csiw.wales.gov.uk
Registers and inspects care services in Wales. |
Carers UK
Tel: 020 7490 8818
Web: www.carersuk.org
Provides support to anyone who is a carer and undertakes a variety of work to support the needs of carers. |
The Care Quality Commission
Tel:
03000 616161
Web: www.cqc.org.uk/
A national organisation responsible for inspecting and regulating care services. |
Counsel and Care
Tel: 0845 300 7585
Web: www.counselandcare.org.uk
Advice for people over 60, their friends and families. |
Deafblind UK
Tel: 0800 132 320 Web: www.deafblind.org.uk
For people who are deaf and blind. |
Department of Health, Social Services and Public Safety (Northern Ireland)
Tel: 028 9052 3315
Web: www.dhsspni.gov.uk
Aims to improve the health and social wellbeing of people and ensure the provision of appropriate health and social care services. |
ECCA - English Community Care Association
Tel: 020 7220 9595
Web: www.ecca.org.uk
The largest representative body for community care in England. |
Eldercare Solutions Ltd
Tel: 01707 368945
Web: www.eldercare-solutions.co.uk
Provide information, financial advice and solutions to paying for care. |
Elderly Accommodation Counsel
Tel: 020 7820 1343
Web: www.housingcare.org
Helps people make decisions about where to live and any support or care they need. |
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FirstStop Care Advice
Tel: 0800 377 7070
Web: www.firststopcareadvice.org.uk
An independent, free advice and information service for older people provided jointly by Help the Aged, Elderly Accommodation Counsel, Counsel and Care and NHFA Care Advice. |
Friends of the Elderly
Tel: 020 7730 8263
Web: www.fote.org.uk
Committed to enhancing the quality of life for older people by providing a range of high standard services.
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Health Service Ombudsman for England
Tel: 0345 015 4033
Web: www.ombudsman.org.uk
Investigates complaints that a hardship or injustice has been caused by the NHS's failure to provide a service, by a failure in service, or by maladministration.
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Help the Aged
Tel: 020 7278 1114
Web: www.helptheaged.org.uk
Addresses the issues that matter to older people, working with them to campaign, research and develop practical solutions.
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Housing Learning and Improvement Network
Web: www.changeagentteam.org.uk/housing
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Leonard Cheshire Foundation
Tel: 020 7802 8200
Web: www.leonard-cheshire.org
Helps disabled people to live on their own, whether for a few hours of care at home, or more intensive support within a care home.
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Mind
Tel: 020 8519 2122 Info line: 0845 766 0163
Web: www.mind.org.uk
Works to create a better life for everyone with experience of mental distress.
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NAPA
Tel: 0207 078 9375
Web: www.napa-activities.net
Works to create new opportunities for community involvement and activity in care settings.
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NCF - National Care Forum
Tel: 024 7624 3619
Web: www.nationalcareforum.org.uk
Represents the interests of the not-for-profit sector.
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National Institute for Mental Health in England (NIMHE)
Tel: 0113 254 5127
Web: www.nimhe.org.uk
This organisation aims to improve the quality of life for people of all ages who experience mental distress.
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National Association of Citizens Advice Bureaux
Web: www.citizensadvice.org.uk
The Citizens Advice Bureau Service offers free, confidential, impartial and independent advice.
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National Care Association, The
Tel: 020 7831 7090
Web: www.nca.gb.com
Lobbies the Government to benefit both its members and the people in their care, represent members and their residents nationally and promote high standards of care.
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NHFA
Advice line: 0800 998 833
Web: www.nhfa.co.uk
Offer specialist advice on funding care. Also advice on benefits, legal matters and the investment of capital.
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NHS Direct
Tel: 0845 46 47
Web: www.nhsdirect.nhs.uk
For immediate medical advice and for help finding your local Patient Advice and Liaison Service.
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Occupational Benevolent Funds Alliance
Tel: 01707 651777
Email: helpline@aco.uk.net
This is a network of charities that provide a range of support services for people with connections to particular industries, trades and professions.
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Office of Fair Trading
Tel: 020 7211 8000
Web: www.oft.gov.uk
Promotes and protects consumers' interests.
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Parkinson's Disease Society
Advice line: 0808 800 0303
Web: www.parkinsons.org.uk
Provides support, advice and information to people with Parkinson's, their carers, families and friends.
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Pension Service, The
Tel: 0845 606 0265
Web: www.thepensionservice.gov.uk
The Government set this up to improve the service older people receive with a network of pension centres supported by a local service.
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RNIB
Info line: 0845 766 9999
Web: www.rnib.org.uk
Offers information, support and advice to over two million people with sight problems.
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RNID
Info line: 0808 808 0123
Web: www.rnid.org.uk
Offers free confidential and impartial information on employment, equipment, legislation, benefits and issues relating to deafness and hearing loss.
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Registered Nursing Home Association, The
Tel: 0121 454 2511
Web: www.rnha.co.uk
Campaigns strongly for high standards in nursing home care.
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Relatives and Residents' Association, The
Advice Line: 020 359 8136
Web: www.relres.org
Offers support and information to families, friends and relatives about issues affecting care homes.
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Royal United Beneficent Kingdom Association (RUKBA)
Tel: 020 7605 4200
Web: www.rukba.org.uk
Helps older people on very low incomes to live independently in their own homes and when this is no longer possible, they can help with care home fees.
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Saga Care Funding Advice Service
Tel: 0800 056 6101
Web: www.saga.co.uk/ltc
Helping you to make sense of paying for care
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Scope
Tel: 0808 800 3333
Web: www.scope.org.uk
Aims to achieve society in which disabled people are valued and have the same human and civil rights as everyone else.
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Scottish Commission for the Regulation of Care
Tel: 01382 207100
Web: www.carecommission.com
Responsible for registering and inspecting care services in Scotland.
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Solicitors for the Elderly
Tel: 01992 471568
Web: www.solicitorsfortheelderly.com
A national association of solicitors, barristers and legal executives providing and promoting range of legal services for older people.
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Stroke Association, The
Helpline: 0845 30 33 100
Web: www.stroke.org.uk
Funds research into prevention, treatment a better method of rehabilitation and helps stroke patients and their families directly through its community services.
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United Kingdom Home Care Association
Tel: 020 8288 5291
Web: www.ukhca.co.uk
Promotes the high standards of homecare and takes an active role in liaison with local and central government
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