HomeTouch was founded by an NHS dementia physician, Dr Jamie Wilson, to raise the standard of home-based care.
HomeTouch provides choice, transparency and control to families looking for care at an affordable price whilst ensuring carers earn a Living Wage.
People in need of care can select their own carer by searching by postcode on the HomeTouch website and by viewing videos of carers and reviews from previous clients. Depending on your preferred approach, you can either message the carer directly or speak to the HomeTouch team by phone before interviewing the carer to decide if they are the right match.
HomeTouch has a rigorous vetting process and ensures clients are matched with the most qualified, experienced carers who can provide the most appropriate care. All carers have an enhanced DBS background check and must pass a three stage interview process, which includes an in person interview and scenario-based questioning. The acceptance rate for carer applicants is 5%, testament to the rigour of the selection process and HomeTouch’s commitment to excellence in care.
HomeTouch are supported by leading healthcare organisations such as BUPA, Guys and St Thomas’ Charity and NHS Choices, and are a Living Wage accredited employer.