Welcome from Gloucestershire County Council

Gloucestershire County Council, working in partnership with Gloucestershire Care Services NHS Trust and 2gether NHS Foundation Trust, provides social care services to people who need specialist support, including those who have some kind of disability and older people who need extra help.

Everyone in the council is committed to providing good quality care that best meets people’s needs. We are passionate about making a real difference to people’s wellbeing and their ability to stay safe and independent at home.

We try to do this by working closely with individuals and their families and carers, as we know that their expertise in understanding what support they need is key. Once we have met with and assessed a person’s care needs we will work with them to help them decide what package of care will best meet their personal and individual  needs, using a sum of money which we call their ‘personal budget’.

This is an exciting opportunity for people to decide for themselves the package of care they need that offers them the best support from within their local community and at the best value for money.

The county council continues to work more closely with colleagues in the National Health Service to offer a more joined up approach to everyone’s health and social care needs. For more information on how we are working to join up your care visit www.gloucestershireccg.nhs.uk.

We also work closely with the Care Quality Commission  (CQC) inspectors, the Gloucestershire Care Providers Association (GCPA) and care providers to ensure quality standards are maintained in the care provided to people in Gloucestershire. Regulations for registered residential, nursing and domiciliary care services make sure that these services are meeting key requirements in areas including information, personalised care and treatment, safety and safeguarding and involving people in their own care.

Government announcements support these requirements and place a growing expectation on care service providers being able to show that they meet the public’s expectations. Whatever your own personal circumstances and whether you are required to pay for own care or not we can provide information and advice on a range of options or put you in touch with local organisations and service providers through our website, www.gloucestershire.gov.uk/socialcare or by calling the Gloucestershire County Council’s Adult Social Care Helpdesk on: 01452 426868.

I hope this Directory helps you and your family make informed decisions about the choices available to you in Gloucestershire.

With best wishes,

Cllr Andrew Gravells
Cabinet member for older people
Gloucestershire County Council