Accessing care and support

Assessment and eligibility for care services

What if I don’t agree with the eligibility determination?

If you are not happy with the outcome of the assessment, you can ask us to look at your situation again with you. If you are still not happy, you can get in touch with us to make a comment, suggestion or complaint:

Tel: 01522 782060
Web: use our online feedback form at
Write to: Lincolnshire County Council, Customer Feedback, PO Box 841, Lincoln LN1 1ZE

Direct Payments

What can Direct Payments be used for?

If you are interested in Direct Payments, please contact our Customer Service Centre on 01522 782155 or Penderels Trust on 01526 833803 for more information.