STAFF at Belong villages in Crewe, Wigan and Atherton have been recognised for their excellent work in end of life care in the latest round of the national Gold Standard Frameworks accreditation.The teams at the three villages were awarded the Quality Hallmark Award after demonstrating excellence in care standards and showcasing examples of best practice in end of life care.
Assessors praised “the contagious passion of the staff” and “family environment” they create in the villages, giving them special recognition and a commendation to go with their new GSF accreditation.
They added that staff at each village had developed “good, clear plans which are very person centred and promote obtaining knowledge of the person and their likes” and had managed to “blur the boundaries” between the homes and the wider community.
Julie Burton, Practice Development Facilitator at Belong Wigan said: “All the staff were delighted to hear not only that we’d got the accreditation but that they had been awarded a commendation for their efforts.
“At Belong we pride ourselves on offering homes for life and enabling residents to receive the best support in an environment they can thrive in, and to have the hard work officially recognised is really pleasing.”
She added: “It was a lot of hard work and it has definitely made a change here. From the feedback we’ve had, our staff feel a lot more confident now liaising with other services, GPs, and family members discussing the best end of life care and the needs of our customers and then being able to meet those needs.”
Belong Crewe Nurse Kim Bennett, added: “All the staff are really happy and we feel really proud that all the hard work we put in at the village with our customers and residents has been recognised.
“It shows that we have got a high quality standard of care that we give here that is accessible to everyone who needs it. When someone is approaching end of life care, it can be difficult for them and their families but we make sure we have procedures and care plans in place to make it easier and more comfortable for them and make sure they are happy with, and understand, what is happening in regards to their care.”
The teams were officially presented with their accreditation at an awards ceremony on April 8 at the Copthorne Hotel in Birmingham.