Prior's Court Road
Berkshire RG18 9JT
Telephone: (01635) 247202
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 24 November 2015. We gave 48 hoursâ notice of the inspection due to the need for the service to prepare people for the visit as they all have needs on the autistic spectrum.
This was a comprehensive inspection which was carried out by one inspector.
Prior to the inspection we reviewed the records we held about the service, including the details of any safeguarding events and statutory notifications sent by the provider. Statutory notifications are reports of events that the provider is required by law to inform us about.
During and after the inspection we spoke with three staff, the acting manager and three members of the senior management team. People who use the service were unable to tell us about their experience directly. We observed the interactions between them and staff at various times throughout the day to help us understand their experience. We observed staff supporting people to prepare for activities and complete daily living tasks such as meal and drink preparation. Following the inspection we spoke with three relatives of people who use the service.
We reviewed the care plans and/or associated records for the six people supported, including risk assessments and reviews, and related this to the care observed. We examined a sample of other records to do with the homeâs operation including staff records, complaints, surveys and various monitoring and audit tools. We looked at the recruitment records for four recently appointed staff.
No concerns about the service had been reported to us by local authority care managers since the last inspection in September 2013.
Last updated 08:10:45 14th Mar 2018 - Update Now
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