10 Spennithorne Road
Manchester M41 5BU
Telephone: (0161) 748 6414
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 8 January 2018 and was unannounced. The inspection team consisted of one adult social care inspector.
Before the inspection we reviewed the information we held about the service. This included asking the Local Authority and Healthwatch Trafford team for information. Healthwatch did not have any concerns and the Local Authority did not have any concerns about the service and commented that the service is well managed and the people are well supported and happy.
During the inspection, we spoke with four relatives of people who used the service. We also spoke to the registered and deputy managers and three care workers. We looked at comments from people who used the service and professionals that had been written in a 'compliments' book. Due to the complex care needs and unique communication style of people who lived at the home we were unable to ascertain their views about the care they received. We relied on our discussions with relatives, staff and our observations of staff interactions throughout our inspection, to help form our judgement.
During the day we spent at the home we also observed the care that people received and the way that staff interacted with people. We looked around the building including in bedrooms, the bathroom and communal areas. We also spent time looking at records, which included two peopleâs care records, two staff recruitment files and records relating to the management of the service.
Last updated 05:50:36 13th Apr 2018 - Update Now
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