120 Pontefract Road

120 Pontefract Road
Hoyle Mill
South Yorkshire S71 1JA

Telephone: (01226) 292680

Care Types: Care in your HomeMental HealthYounger Adults

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Last updated 14 June 2018
‘We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.’

This comprehensive inspection took place on 24 April 2018. We gave the service 48 hours’ notice of the inspection visit because the location provides a domiciliary care service and we needed to be sure someone would be available.

The inspection team consisted of two adult social care inspectors.

Before our inspection, we reviewed the information we held about the service including notifications the provider had sent to us. We also requested the views of professionals who may have visited the home or received information they could share with us, this included Healthwatch Barnsley. Healthwatch is an independent consumer champion that gathers and represents the views of the public about health and social care services in England. They raised no concerns about the care and support people received from the service.

We had requested the service complete a provider information return (PIR); this is a form that asks the provider to give us some key information about the service, what the service does well and improvements they plan to make. This was returned to us by the service.

During this inspection, we spoke with three people who were receiving support to obtain their views about the service. We also spoke on the telephone with three relatives of people using the service to obtain their views.

We spoke with the registered provider, the operational manager and three care staff. During our visit to the office, we reviewed records for three people using the service and checked records relating to staff recruitment, support and training and the management of the service.

Last updated 09:31:26 19th Jan 2019 - Update Now

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