130 Suez Road
Cambridgeshire CB1 3QD
Telephone: (01223) 244494
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 24 October 2017 and we gave the provider 24-hoursâ notice before we visited to ensure that the registered manager was available to facilitate the inspection
The inspection was carried out by one inspector.
Before the inspection we looked at all of the information that we had about the service. This included information from notifications received by us. A notification is information about important events which the provider is required to send to us by law. We also looked at the provider information return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and any improvements they plan to make
During the inspection we spoke with three people who were using the service and two relatives. We also spoke with the registered manager, two senior carers, three care staff and two of the organisations operational managers. We looked at three peopleâs care records and records in relation to the management of the service and the management of staff. We observed peopleâs care to assist us in our understanding of the quality of care people received. We also spoke with two care managers from the local authority, a psychologist and a speech and language therapist.
Last updated 02:55:40 20th May 2018 - Update Now
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