16 Homeside Close
Berkshire SL6 7RB
Telephone: (01628) 630710
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
Our inspection took place on 21 September 2017 and was unannounced.
Our inspection was completed by two adult social care inspectors.
This is our first inspection of the service since the change in provider.
We reviewed information we already held about the service. This included notifications we had received. A notification is information about important events which the service is required to send us by law. We also looked at feedback we received from members of the public, local authorities, clinical commissioning groups (CCGs) and the fire inspectorate. We checked records held by Companies House, the Information Commissionerâs Office (ICO) and the Food Standards Agency (FSA).
During our inspection we spoke with the registered manager, the deputy manager and three care workers.
We spoke with one person who used the service and observed the care of four other people. We looked at three medicines administration records and two sets of records related to peopleâs individual care needs. This included care plans, risk assessments and daily monitoring notes. We also looked at one staff personnel file and records associated with the management of the service, including quality audits. We asked the registered manager to send further documents after the inspection and these were included as part of the evidence we used to compile our report.
We looked at the premises and observed care practices and peopleâs interactions with staff during our inspection.
Last updated 12:11:11 22nd Mar 2018 - Update Now
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